Client Relationship Consultant ; Banker - Sioux Main, IA

Job Summary

Client Relationship Consultant role at U.S. Bank. Build relationships with customers through in‑person, appointment, and virtual channels, providing the best possible counsel while maintaining a digital‑first mindset.

• Engage customers via multiple channels, assessing and addressing banking needs.
• Gather and process customer and account information.
• Educate clients on deposit and loan products and recommend solutions aligned with their goals.
• Conduct proactive outreach and follow‑up to build trust and understand financial needs.
• Maintain knowledge of consumer and business banking products, including digital offerings.
• Process basic transactions and service requests, including account openings and credit applications.
• Collaborate with branch team members to deliver an optimal client experience.
• Promote digital and self‑service products to meet customer needs.
• Leverage resources and technology to optimize experience and maintain operational excellence.

• High school diploma or equivalent.
• Minimum 3–4 years of retail banking experience or related training.
• National Mortgage Licensing System (NMLS) registration required under the S.A.F.E. Act of 2008 and Regulation
  
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• Proven ability to build and foster client relationships through proactive outreach.
• Strong engagement and communication skills.
• Knowledge of bank policies, procedures, and support systems.
• Excellent customer service and interpersonal abilities.
• Experience demonstrating digital products and self‑service technologies.
• Ability to assess needs and recommend appropriate products proactively.
• Experience in the financial services industry.

• Health, dental, and vision coverage.
• Term and optional term life insurance.
• Short‑term and long‑term disability insurance.
• Pregnancy disability and parental leave.
• 401(k) and employer‑funded retirement plan.
• Paid vacation (two to five weeks, depending on grade and tenure).
• Up to 11 paid holidays.
• Adoption assistance.
• Sick and safe leave accruals up to 80 hours per year.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status and other protected factors.

U.S. Bank participates in the U.S. Department of Homeland Security E‑Verify program in all U.S. facilities.

$20.00 – $23.00 per hour.

This position requires a criminal background check, credit check, and compliance with NMLS registration. Failure to meet or maintain NMLS requirements may result in rescission of the offer or termination of employment.