Financial Advisor

Overview

Become a champion of hope. At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Summary: Manage and maintain the client business accounts and serve as a resource to clients and their families regarding treatment funding options.

• High School diploma or GED
• Minimum of two years experience in handling third party insurance claims
• Computer data entry ability
• Excellent verbal communication skills
• Must be emotionally and medically able to perform essential job responsibilities
• Must be free from active or infectious diseases

• Work hours prescribed and be available to work additional hours when necessary. Overtime may be required.
• Handle all third party insurance processing for patients, including determination and verification of benefits, financial interview with clients or guardians, and follow-up of financial commitments, while checking for consistency of commitments.
• Conduct individual case benefit negotiations with the guidance of the supervisor
• Provide information for staff relating to client financial information. Notify staff as to proper funding classification per current procedures.
• Conduct registration with all new/returning clients, including, but not limited to, concurrent documentation in EHR of demographic information, reviewing and ensuring completion of opening paperwork, and effective communication to clients and staff regarding admission-site specific.
• Conduct Medicaid/Medicare or other insurance coverage verification and confirm/update Financial Eligibility and Authorizations (as applicable) on all new clients and at least once per month on all open clients.
• Assist clients with the Medicaid Application process as needed and applicable
• Coordinate payment activities consistent with patient/agency agreement. Receive client payments and maintain accurate payment handling and documentation according to current SOP.
• Maintain accurate funding documentation as related to daily census activity as applicable.
• Assist clients with the Patient Assistance application process and track the granting and application of Patient Assistance funds.
• Complete Medicaid/Managed Medicaid/Commercial Insurance authorization requests timely per SOP.
• Enter into EHR authorizations for all guarantors as applicable.
• Provide appropriate documentation and reports designed to assist in fiscal management of the agency.
• Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct.
• Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance.
• Deliver exceptional customer service consistently to every customer.
• Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance.
• Assume other related responsibilities as assigned by management.

Schedule: Monday-Friday, 8:30 am to 5:00 pm

Location: In office Sioux City, Iowa

• Starting Pay $20.29/hr (based on education, experience, and credentials)
• Medical, dental, and vision insurance (multiple plan options to meet your needs)
• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility

• Vision:
  Must be able to read printed and/or handwritten materials from a variety of sources 75-100%
• Hearing:
  Must be able to hear well enough to communicate with coworkers 50-79%; answer incoming phone calls 25-49%; interact with the public 25-49%
• Standing/Walking/Mobility:
  Must have mobility…