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Customer Relations Representative - Prairie Pediatrics Clinic

Job in Sioux City, Woodbury County, Iowa, 51110, USA
Listing for: Family Health Care of Siouxland
Full Time position
Listed on 2026-09-13
Job specializations:
  • Healthcare
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 28000 - 34000 USD Yearly USD 28000.00 34000.00 YEAR
Job Description & How to Apply Below

LOCATION: Prairie Pediatrics Clinic

ADDRESS: 1125 Pierce St. Ste 100, Sioux City, IA 51105

CLASSIFICATION: Non-Exempt Full-Time

REPORTS TO: Clinic Manager or Business Office Manager

SUMMARY/OBJECTIVE:

The customer relations representative is responsible for providing effective customer service to all customers, including but not limited to, checking patient in and out; in depth knowledge of company programs.

ESSENTIAL

JOB DUTIES:

(This list may not include all of the duties assigned.)

  • Greets patients and visitors in a prompt, courteous, and helpful manner.
  • Checks in patients, verifies and updates necessary information, and assists patients with ambulatory difficulties.
  • Answers telephone, screens calls, takes messages, makes appointments, and provides information as needed.
  • Checks patients out, making follow up appointments as needed, collecting payments from patients processing them as directed, reconciling money received, and cash drawer.
  • Maintains work area and lobby in neat and orderly manner.
  • Performs related work as required.
  • COMPETENCIES:

  • Customer/Client Focus
  • Problem Solving/Analysis
  • Time Management
  • Communication Proficiency
  • Teamwork Orientation
  • EDUCATION AND EXPERIENCE:

    Required:

    High School graduation or GED.

    Preferred:

  • One year work experience, preferably in a medical office setting.
  • Knowledge of medical terminology desirable.
  • Word processing and computer experience.
  • Job description is available upon request.

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