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IT Support Specialist I - Career Growth & Training
Job in
Sioux City, Woodbury County, Iowa, 51110, USA
Listed on 2026-08-23
Listing for:
Century Business Products & Catalyst IT
Apprenticeship/Internship
position Listed on 2026-08-23
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Catalyst IT is seeking an IT Specialist I to join our Service Desk. You will provide first-level support for customers, handling incidents, requests, and remote or on-site issues across Windows environments and Office 365.
You’ll document processes, participate in ongoing training, and help maintain high customer satisfaction while meeting service levels. Responsibilities include triage, escalation, software deployment, hardware troubleshooting, and system upgrades, with a focus on quality,
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