IT Systems Administrator – Sioux , IA

CW Suter Services is looking for an IT Systems Administrator to join our growing team. This is a fully onsite position.
Come join our 100% employee owned HVAC and Plumbing business! We're rated among the area's top employers as a local Plumbing/HVAC provider. We're proud to say that our customers and our community know that they can count on us for fast, reliable service. Company-wide, our priority is to continually earn that reputation while providing total client satisfaction. If you're looking for a career where you'll receive training, competitive benefits, job growth and flexibility, this may be the opportunity for you.

We provide a workplace that individuals are proud of, where you are supported and encouraged, and hard work, dedication, and results are rewarded.

Suter is looking for a hands-on, dependable IT Systems Administrator to serve as the on-site technology resource and primary day-to-day partner to our managed IT service provider (MSP). This position will support office and field employees, coordinate technology projects, help implement company standards and security requirements, and troubleshoot computers, mobile devices, printers, connectivity, and other equipment at company locations.

The MSP will continue to provide specialized and centralized IT services. This role will work alongside the MSP rather than replace it, helping ensure recommendations are implemented, issues are communicated clearly, projects stay organized, and employees receive responsive on-site support.

Suter also has a team member dedicated to the day-to-day administration of Service Titan. This position will be the technical partner to that administrator for devices, networks, user access, integrations, security, and connected systems.

• Provide responsive, in-person technical support for office and field employees.
• Diagnose and resolve issues involving Windows computers, tablets, mobile devices, monitors, printers, scanners, conference-room equipment, email, software, and connectivity.
• Perform hands-on troubleshooting and basic repairs; elevate complex, recurring, security-related, or infrastructure issues to the MSP or appropriate vendor.
• Prepare, configure, deploy, replace, and retire company devices in coordination with the MSP and company standards.
• Support employee onboarding, role changes, and offboarding by coordinating equipment and system-access requests and confirming completion.
• Maintain accurate inventory, assignment