Suite Attendant|Part-Time | Tyson Events Center

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world‑class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

The event based Suite Attendant is responsible for serving guests in the Suites. The Suite Attendant must be personable and able to work in an ever‑changing fast‑paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need. Employees will serve alcohol and must be 18.

This role will pay an hourly rate of $14.00 and is tip eligible.

401(k) Savings Plan and 401(k) matching.

This position will remain open until April 24, 2026.

The Tyson Events Center is a 190,000 square foot multi‑purpose facility, located in downtown Sioux City, Iowa. It was built, starting in 2002 and opened on December 17, 2003. The venue features a horseshoe‑shaped seating bowl with an end court upper balcony with seats and 28 luxury suites. The Tyson Events Center is proud to be the home to the Sioux City Musketeers hockey team and Sioux City Bandits arena football team.

The Tyson Events Center hosts over 140 different events each year, including concerts, sporting events, family shows, trade shows, competitions, religious services, bull riding competitions, commencement ceremonies, lectures, and political rallies among other corporate and community events. The arena is host to the NAIA Women’s Division II Basketball National Championship and NAIA Volleyball Championship.

The Tyson Events Center is owned by the City of Sioux City and managed by Oak View Group, the expert in hosting and entertainment, partnering with over 300 clients at 400 global properties to create memorable experiences for millions of visitors every year.

• Assist setup of food service areas within specific suites and party zone areas based upon pre‑order.
• Ensure all assigned suites are set prior to event based upon communication received of orders.
• Organize and prepare events in assigned locations.
• Assist in closing out financials per event and ensure correct billing takes place.
• Monitor and maintain food quality.
• Follow all company policies and procedures, upholding safety and sanitation standards, and ensuring a positive atmosphere for team members and guests.
• Monitor and enforce safe alcohol policies and procedures.
• Monitor and maintain inventory control and product requisition fulfilling.
• Have full knowledge of food and beverage menu items and accompaniments.
• Supervise the service of beverages to guests including alcoholic beverages. Check guest’s  verify minimum age requirement for the purchase of alcoholic beverages.
• Observe guests to respond to any additional requests.
• Ensure suites have all necessary serving ware.
• Maintain sanitation, health and safety standards in work areas.
• Show demonstrated ability to meet the company standard for excellent attendance.
• Assure that the location equipment is operable and clean prior to start of event.
• Recognize guests that are visibly intoxicated and take action to cut off alcohol to such individuals.
• Perform all other duties as assigned by managers and supervisors.

• Communicate with employees, co‑workers, volunteers, management staff and guests in a clear, business‑like and respectful manner that generates a positive, enthusiastic and cooperative work environment.
• Speak, read and write in English.
• Work well in a team‑oriented, fast‑paced, event‑driven environment.
• Possess a valid food handling certificate or alcohol service permit if required by state or federal regulations.
• Calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
• Cross‑train as a Bartender.