Financial Administrative Specialist

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For 30 years, Claims Associates, Inc. has provided professional claims adjusting, third-party administration and medical case management services to clients throughout South Dakota and surrounding states.

At CAI, we believe in delivering service excellence through effective, customized and professional solutions. Our team works collaboratively to provide exceptional service to our clients, partners and one another.

We are looking for a detail-oriented and dependable Financial Administrative Specialist to join our team. This position plays an important role in supporting both CAI's financial operations and the financial administration of our client accounts.

The Financial Administrative Specialist will be responsible for a variety of billing, payment processing, accounts receivable, reconciliation, reporting and financial recordkeeping activities. This is a great opportunity for someone who enjoys working with numbers, solving problems, staying organized and being part of a collaborative team.

The ideal candidate is someone who takes pride in accuracy, follows through on responsibilities, communicates well and can manage multiple priorities while maintaining a high level of attention to detail.

• Prepare and process client invoices, including claim-related billing, administrative and service fees and recurring invoices.
• Enter and maintain invoice and payment information in Quick Books, DXC and other applicable systems.
• Coordinate billing documentation received from claims and case management staff.

• Process approved claim-related payments, including settlements, attorney invoices, medical bills, medical record expenses and other claim expenses.
• Prepare, process, and distribute checks for applicable client accounts.
• Maintain check registers and accurately record payments in corresponding claim files and financial records.
• Process voids, stop payments, and outstanding check reviews as needed.
• Release exceptions for positive pay.

• Maintain accurate accounts receivable and accounts payable records.
• Apply client payments to outstanding invoices.
• Process deposits and maintain supporting documentation.
• Prepare deductible reimbursement requests and related invoices and maintain applicable logs.
• Monitor client fund balances and coordinate fund replenishment requests as needed.
• Perform account reconciliations.
• Prepare and maintain financial spreadsheets and reports, billing records, check registers and reconciliation documentation.
• Track and report adjuster billing and communicate applicable information to staff.
• Assist with federal and 1099 reporting.

• Compile financial records and supporting documentation for financial audits and client requests.
• Review financial transactions and records for completeness and accuracy and research discrepancies as needed.
• Maintain organized and accurate electronic and physical financial records.

• Communicate professionally with clients, providers, vendors and internal staff regarding invoices, payments, billing and account questions.
• Provide backup support for financial and administrative functions as needed.
• Perform other related duties as assigned.

• High school diploma or equivalent.
• Strong attention to detail and commitment to accuracy.
• Ability to maintain confidentiality when handling financial and client information.
• Strong organizational and time-management skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office, particularly Excel.
• Dependable attendance and punctuality.

• Associate degree or additional education/training in accounting, business, finance or a related field.
• At least two years of experience in financial administration, bookkeeping, billing, accounts receivable/payable or related administrative work.
• Experience with Quick Books or similar accounting software.
• Experience in insurance, claims administration, healthcare billing or another regulated industry.
• Experience working with claims…