Channel Sales Director

Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world. As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually for hundreds of thousands of businesses in virtually every industry. For more information, visit

• Actively prospecting, attending trade shows, conferences, on-site meetings/visits and hunting new strategic opportunities.
• Creating, negotiating and closing commercial agreements with new partners.
• Provide to partners a full understanding of Shift4 Schedule A, bonus opportunities and EMV device details.
• Collaborating with the API/Integrations team to assist new partners through integration and certification to Shift
  4.
• Prepare and execute a structured, planned agenda/meeting curriculum when presenting to partners via phone or on-site.
• Train new/existing partners on Shift4 products, services and the sales process – including residual reporting, lead management and the submission of new leads to educate new partners on Shift4 UTG and the installation/activation.
• When necessary, submit documentation needed for Lab Request to ensure the partner has successfully been trained on installation.
• Identify marketing opportunities through conversations with the partner and implement those plans to coincide with new partner onboarding.
• Updating and keeping accurate records in Salesforce on the partner merchant base, integration type, interface, hardware supported and products.
• Demonstrate strong cross-functional collaboration with sales, marketing, finance, customer care, product development and technology operations.
• Ensure all documents, training, paperwork and other items are processed to complete onboarding.
• Work closely to train the Customer Success Manager (CSM) on partner product, services, nuances, and expectations.
• Obtain first two merchant leads from the partner and provide those to the assigned CSM.
• Actively oversee the launch of those two merchants from start to finish.
• Once a new partner has boarded five merchants (successfully) with Shift4, schedule a call with CSM and Partner to formally hand-off the partner to the assigned.
• Schedule and maintain consistent meetings with the respective CSM on sales KPIs (e.g., growth, lead count, conversion rates) and include them in correspondence to ISVs/dealers.
• Continuously work to achieve sales and revenue targets as set by the AVP and SVP of Channel.
• Provide directives and feedback to the CSM and marketing team on the success of sales.
• Timely address any service issues escalated to you by the CSM and/or channel.

• 7+ years’ experience working in Channel Sales within the POS and Payments space.
• BA/BS preferred or equivalent work experience.
• Experience in Salesforce and  preferred.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, veteran status, or disability status.