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Bilingual Customer Success Mgr./ CSM

Residential Retention & Upsell Specialist

Job in Sioux Falls, Minnehaha County, South Dakota, 57102, USA
Listing for: Midco
Full Time position
Listed on 2026-03-03
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading telecommunications company in Sioux Falls seeks an energetic Customer Retention Specialist. The candidate will engage with residential customers through inbound and outbound calls to enhance loyalty and address service inquiries. Successful applicants will have a high school diploma and sales experience, along with strong problem-solving and communication skills. This role operates in a call center environment and may require flexible hours, including evenings and weekends.
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