Bilingual Customer Center Representative

Job Description

Location: Sioux Falls, SD

Shift: Monday-Friday 12:30 PM - 9:00 PM, every third Saturday 8:00 AM - 4:30 PM

Job Status: Full-Time

Pay: $/hour starting, additional monthly incentives available

Company: PREMIER Bankcard

Work Site: This job is offered on-site. Employees must live within 50 miles of a PREMIER location or plan on relocating.

• Full-time: Monday-Friday 12:30 PM - 9:00 PM, every third Saturday 8:00 AM - 4:30 PM
• Part-time: Monday-Friday 2:00 PM - 9:00 PM, every third Saturday 8:00 AM - 4:30 PM
• No Sundays!

• Receive inbound application calls from potential new customers.
• Utilize effective sales/negotiating skills to acquire applications and up-front fees.
• Gather information and enter data from applicants through inbound and outbound calls.
• Advise and educate applicants on information regarding their specific application.
• Deliver the best possible experience with every contact.

• Extensive paid training program, up to 3 weeks in length.
• Ongoing training opportunities for continuous improvement!

Base wage starting at $17.25-$19.15/hr. with opportunities to increase take home pay.

• Top 60% of associates are eligible for incentives.
• Career path from Associate I to Associate IV - each step earning an increase in pay!
• Earn up to an additional $3.50/hr. when working non-traditional hours.
• Bilingual skills will be compensated in the form of a 10% differential.

• Full medical benefits for 20+ hours/week
• FREE dental and vision coverage
• Generous time off plans including PTO, Sick Pay, and Bonus Days
• 401(k) - dollar-for-dollar match up to 5% of total compensation
• Special discounts and offers for events at the Denny Sanford PREMIER Center
• Employee Wellness Program
• Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year
• Fun Employee Parties