Guest Services - Box Office Representative - Part Time
Listed on 2026-07-30
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Spanish Customer Service, English Customer Service -
Sales
Bilingual
Guest Services
- Box Office Representative
- Part Time!
Join Our Guest Services Team – Where Every Day is an Experience!
Looking for a fun and rewarding job in an exciting environment?
The Washington Pavilion is hiring Part-Time Guest Services Representatives to help create unforgettable experiences for our guests! If you love engaging with people, handling transactions with ease, and being part of a dynamic team, this is the perfect opportunity for you!
Flexible Schedule – Weekdays & Weekends and some holidays
What You’ll Do :
- Assist customers by phone, in-person or email.
- Assure that complete and prompt customer satisfaction is being achieved.
- Utilize ticketing platform to complete customer transactions while following standard operating procedures.
- Understand basic computer functions and sales practices.
- Receive payment from the public for orders which have been created using the point-of-sale system.
- Handle payments proficiently and balance individual closing sales report.
- Continue to improve performance skills by completing training and taking time to read all procedures thoroughly.
- Stay informed of all events and exhibits happening within the organization.
- Attend Box Office and All Staff meetings and previews of events/exhibits.
- Complete assigned projects, such as outbound phone calls, data entry and cleanup and mailing tickets or informational materials.
- Customer service attitude and a willingness to learn!
- Ability to learn point-of-sale system.
- Ability to handle and reconcile money.
- Proficiency with Microsoft Office products including Outlook, Word and Excel preferred.
Excellent Pay – $15.00/hour!
Free Washington Pavilion Membership + discounts on tickets, shows, and concerts
Discounts at WP Café + exclusive Pavilion apparel
A fun, creative, and engaging work environment
If you’re looking for a fun, fast-paced job in an inspiring place filled with energy, creativity, and amazing perks
.
Accessibility:
If you need an accommodation as part of the employment process please contact Human Resources at
Phone:
Email: (Use the "Apply for this Job" box below).
Equal Opportunity Employer, including disabled and veterans.
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English – Spanish – Arabic - Chinese
English – Spanish – Chinese
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