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Customer Service Representative
Job in
Sioux Falls, Minnehaha County, South Dakota, 57102, USA
Listed on 2026-08-22
Listing for:
First PREMIER Bank PREMIER Bankcard
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Job Description
First PREMIER Bank and PREMIER Bankcard is hiring a call center associate in Sioux Falls, SD. The role involves answering inbound calls related to products and services, understanding policies and procedures, maintaining a professional phone presence while assisting customers with less than perfect credit, achieving high satisfaction on customer surveys, and participating in team meetings.
LocationSioux Falls, SD
Shift Options- Full Time Monday-Friday 12:30pm-9:00pm, Every other Saturday 8:00am-4:30pm
- Full Time Monday-Friday 12:00pm-9:00pm, Every other Saturday 8:00am-4:30pm
- Part Time Monday-Friday 2pm-9pm, other Saturday 8:00am-4:30pm
- No Sundays
This job is offered on-site in Sioux Falls. Employees must live within 50 miles of a PREMIER location or plan on relocating.
Job StatusFull-Time and Part-Time
PayBase wage starting at $17.25‑19.15/hr with opportunities to increase take‑home pay.
- Top 75% of associates are eligible for incentives
- Earn up to an additional $3.50/hr. when working non‑traditional hours
- Bilingual skills are compensated in the form of a 10% differential
- Career path from Associate I to Associate IV – each step earning an increase in pay
- Flex scheduling opportunity for top performers
- Extensive paid training program, up to 3 weeks in length
- Ongoing training opportunities for future success
- Full medical benefits for 20+ hours/week
- Free dental and vision coverage
- Generous time off plans including PTO, Sick Pay, and Bonus Days
- 401(k) dollar‑for‑dollar match up to 5% of total compensation
- Special discounts and offers for events at the Denny Sanford PREMIER Center
- Employee Wellness Program
- Paid community volunteer hours – PREMIER averages 30,000 hours per year
- Fun employee parties
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