Lead Dispatch & Customer Service Specialist
Listed on 2026-10-06
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Customer Service/HelpDesk
Customer Service Rep
Waterbury Heating and Cooling is seeking a Lead Customer Service Representative to guide CSRs, manage service calls, and dispatch technicians. You will optimize operations, educate customers on maintenance programs, and ensure accurate job information for timely billing.
The role requires strong communication, multitasking, and a customer-first mindset to drive service efficiency and profitability in a busy HVAC environment. On-site work with occasional coordination across teams.
The Lead Dispatch & Customer Service Specialist role at Waterbury Heating and Cooling is now open for applications in Sioux Falls, SD, United States.
This role is for the Lead Dispatch & Customer Service Specialist role at Waterbury Heating and Cooling.
We are seeking a motivated Lead Dispatch & Customer Service Specialist to join Waterbury Heating and Cooling in Sioux Falls, SD, United States.
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