Financial Crimes Compliance Training Director

Financial Crimes Compliance Training Director

Remote

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our HUMBLEHUNGRYSMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

The Director, Financial Crimes Compliance Training is responsible for owning, governing, and continuously enhancing the Bank's AML/CFT and Financial Crimes Compliance ("FCC") training program.

This role establishes and maintains a risk-based training framework aligned to regulatory expectations, enterprise risk assessments, and the Bank's control environment, ensuring that training operates as a key component of the organization's FCC compliance risk management program.

The Director is accountable for training program effectiveness, regulatory alignment, and audit and regulatory examination readiness, partnering with senior stakeholders across Compliance, Risk, People & Culture, and business lines.

Training Program Strategy & Governance

• Define and lead the enterprise FCC training strategy aligned to regulatory expectations, internal policies, and control requirements
• Develop and maintain a formal training governance framework, including policies, procedures, and curriculum mapping
• Ensure training content is linked to risk assessments, control requirements, and key regulatory obligations
• Incorporate updates driven by regulatory guidance, industry enforcement actions, audit findings, and compliance testing results

Training Program Execution & Design

• Oversee development of role-based training programs across all relevant employee populations and business units
• Ensure training coverage includes AML/CFT fundamentals, transaction monitoring, SAR reporting, CDD/EDD, sanctions, fraud, and emerging typologies
• Establish enterprise standards for training design, delivery quality, and documentation completeness
• Maintain a structured training framework aligned to employee roles, business line risk exposure, and regulatory requirements
• Incorporate updates from regulatory guidance, audit findings, compliance testing results, and emerging financial crime risks into training materials

Performance Monitoring & Reporting

• Define and monitor key performance indicators (KPIs) and key risk indicators (KRIs) related to training completion, timeliness, and effectiveness
• Provide senior leadership reporting, including trend analysis, compliance gaps, and remediation plans
• Enforce training completion standards and escalation protocols for non-compliance
• Maintain centralized tracking of training assignments, completion, and exceptions across employee populations
• Produce regular training status reports including root cause identification and corrective action tracking

Examination Engagement & Issue Management

• Serve as primary point of contact for FCC training in compliance testing, internal audits and regulatory examinations.
• Ensure training-related findings identified through reviews are addressed in a timely and sustainable manner
• Maintain documentation that is complete, accurate, and examination-ready at all times.

Onboarding & Capability Development

• Oversee onboarding and continuous learning programs for FCC staff and broader employee populations
• Establish measurable proficiency standards and post-training knowledge validation requirements
• Drive continuous improvement of onboarding programs based on testing results, feedback, and performance indicators
• Maintain completion records and supporting documentation for all onboarding and training activities.

Third-Party & LMS…