Pre-Approval Specialist

Position Overview

The Pre-Approval Specialist serves as a liaison between the organization’s internal and external clients. The Pre-Approval Specialist oversees and is directly involved in the loan process from start to finish in efforts to aid Cross Country Mortgage borrowers to the best financial program.

• Provide superior customer service by communicating with borrowers to assist client(s) in understanding loan programs, costs, and various applicable loan documents.
• Review and audit income, assets, run DU, and verify credit documentation within mortgage file to ensure loan stability.
• Review mortgage loan disclosure packages and deliver to borrower, includes but not limited to rate disclosure and re-disclosure packages.
• Assist in managing a pipeline consisting of Conventional, FHA, VA and USDA loans, along with 203k, Jumbo, and reverse mortgage products.
• Ensure structure of the loan presents the best program based on the borrower’s financial circumstances.
• Review the file for any missing documentation that best supports approval.
• Communicate loan program and costs with borrowers. (License required for this duty to be performed.)
• Pre-underwrite items to help support approval of the loan (paystubs, credit reports, W2’s bank statements, court orders, etc.).
• Input feed for disclosures, present, and set up loan to best fit borrower’s needs.

• Bachelor’s degree and/or equivalent combination of education/experience.
• 3-5 years residential mortgage processing experience.
• Experience with Encompass LOS, preferred.
• Prior underwriting or processing experience, a plus.
• Knowledge of RESPA guidelines and all mortgage and consumer regulations.
• Knowledge of DU, LP, Microsoft Outlook, and Windows.
• Excellent math and analytics skills.
• Excellent communication skills.
• Excellent prioritization and time management skills to meet deadlines.

• Hourly Rate: 28.00 - 35.00
• Eligible for monthly bonus incentive.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Cross Country Mortgage, LLC is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.

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Cross Country Mortgage, LLC offers equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”).

The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.