ATM Funding Associate

At First PREMIER Bank and PREMIER Bankcard, we've created a culture that emphasizes personal success, respect, health, and wellness, fun and giving back. This is an environment where you will be rewarded, valued, and celebrated for your hardwork.

We offer a robust and expanded package of health benefits, incentives, paid time off and growth and career advancement opportunities. We celebrate our employees and show our appreciation with private concerts, outdoor bashes, cash and car giveaways and more! See some of our epic celebrations and employeerecognitions.

Considered one of the nation's strongest financial organizations, we've achieved our success by embodying the views and values of The PREMIER Way.

From our CEOs to the newest hires, we all follow these shared views and values to guide us on how to treat our customers, co-workers and communities. The PREMIER Way also serves as a roadmap on how to be successful inside and outside of the workplace. We believe in investing in our employees, their families and our communities.

Location:Sioux Falls, SD
Shift:Monday - Friday 8:00 AM to 5:00 PM with Saturday rotation
Company:First PREMIER Bank

Ensures the efficient accurate management of cash for ATMs by coordinating cash orders, monitoring cash levels, and reconciling interactions. Verifies data, supports customer service, and maintains compliance with operational procedures to ensure timely and accurate cash replenishment.

Essential duties and responsibilities include the following. Other duties may be assigned.

• Monitors ATM cash levels daily to ensure machines have sufficient funds to meet customer demand. Identifies ATMs nearing low balance thresholds and takes proactive steps to initiate cash orders or replenishment.
• Performs essential data entry and verification tasks related to ATM cash operations, including entering cash order requests into ATM management systems, coordinating with banks to initiate cash orders, and organizing courier services for cash delivery.
• Reconciles expected versus actual cash balances by verifying courier reports, bank deposits, and system data.
• Validates financial transactions such as cash pickups and deliveries, ensuring they match movement records and bank statements. Follows established procedures to ensure that work is carried out to the required quality standards and/or to ensure adherence to external regulatory codes and internal codes of conduct.
• Generates ad-hoc reports to support internal teams and customers, including reports of specific ATMs, customer accounts, cash balances, or transaction histories.
• Delivers professional, courteous service in all interactions, primarily via phone or email. Follows through on commitments, ensuring tasks are completed on time as promised to the customer. Promptly addresses customer inquiries or concerns and ensures the customer is fully satisfied with the resolution.
• Maintains availability during assigned on-call periods, approximately one to two weekends per month. Responds to courier requests for one-time use access codes required to access certain types of ATM locks.
• Identifies and escalates operational issues, cash discrepancies, or service disruptions to senior staff or management in a timely manner.

• Works at an intermediate level to understand and effectively use standard office equipment and standard office packages to support business processes.
• Works at a basic level to assimilate and understand data and information from various sources in order to draw appropriate conclusions and make relevant recommendations.
• Works at an intermediate level to express ideas, request actions and formulate plans by means of clear and effective verbal communications.
• Works at an intermediate level to acquire, organize, protect and process data in order to fulfill business objectives.
• Works at an intermediate level to determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making. Typically works with guidance.
• A minimum of a two-year degree is preferred, ideally in a related field such as Business, Finance, or Accounting.
• A minimum of one year of experience in banking, customer relations, or a related field is preferred.
• Intermediate to advanced computing skills are required, with proficiency in Microsoft Office.

• Full medical benefits when working 20+ hours per week
• Traditional and High Deductible health plan options available
• FREE dental and vision coverage
• Generous Paid Time Off plans
• 401(k) - dollar-for-dollar match up to 5% of total compensation
• Special discounts and offers for events at the Denny Sanford PREMIER Center
• PREMIER Wellness Program
• Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year
• Fun Employee Parties

• We have an emphasis on personal success, respect, health, wellness, fun and giving back
• Employees are rewarded, valued, and celebrated for hard work.
• Career…