Credit Card & Consumer Loan Underwriter

Join Our Team at Service First FCU

Join us at Service First FCU to help us empower our members through financial services and promote our people helping people philosophy! We are looking for someone who believes that our members and service should always come first, just as we do. We are looking for a team member who is a self-starter, is organized, and has great communication skills. We can't wait to see what you can bring to our team!

Benefits We Offer:

• 401(k) with 6% match
• Health, Vision, & Dental Insurance
• Life and AD&D insurance
• Parental Leave
• Paid Time Off
• Volunteer Time Off
• Financial Planning Services
• Bonus and Incentive Programs
• And MORE!!!

Key Job Duties and Responsibilities:

• Review and analyze applications, credit reports, and supporting documentation to assess borrower creditworthiness.
• Verify employment of applicants and ensure accuracy. Process any additional proof of income requirements, including tax returns.
• Make informed decisions on approvals, denials, or conditions based on established underwriting guidelines and risk assessment criteria.
• Collaborate with loan officers and support staff to ensure a seamless application process and effective communication with members.
• Prepare documents as needed as part of the loan and credit card process.
• Ensure compliance with all regulatory requirements, internal policies, and industry standards related to credit card and lending practices.
• Maintain accurate records of underwriting decisions and communicate the rationale for decisions to relevant stakeholders.
• Help assist in researching, developing, and implementing new programs, products, and processes.
• Entering notes on members' accounts
• Maintain accurate and complete files and records. Vaulting and/or scanning in work in a timely/accurate manner.
• Monitor portfolios for risk and work with management to address any delinquency or potential issues.
• Stay current on industry trends, regulatory changes, and best practices in underwriting.
• Provide training and support to other staff members regarding underwriting guidelines and processes.
• Maintain a filing system and procedures to monitor that the required documentation is received and maintained appropriately in accordance with policies and procedures.
• Communicates regularly with the interrelated departments within the credit union.
• Other duties as assigned

Required Education and Qualifications:

• Minimum of 1-3 years of experience in credit card and consumer loan underwriting, preferably within a credit union or financial institution.
• In-depth knowledge of credit card and consumer lending products, underwriting guidelines, and applicable regulations (e.g., RESPA, FCRA, ECOA).
• Strong analytical and decision-making skills, with the ability to evaluate financial information and risk factors effectively.
• Excellent communication and interpersonal skills, with a member-focused attitude.
• Proficiency in loan origination systems, credit bureau platforms, and Microsoft Office Suite.
• Experience with automated underwriting systems.

Schedule:

• Day shift
• Weekends as needed
• No evenings

Service First Federal Credit Union: Service First FCU has been open since 1934 providing banking services to more than 20,000 members across 43 counties with 3 locations in Sioux Falls, SD. Membership:
Service First is a community-based financial institution. People living, working, or worshiping in our field of membership can become a member and access banking services. Membership is also open to the immediate family of current members.

Our Mission: To empower our members through financial services and education while promoting the people helping people philosophy and ensuring the future growth of the credit union.

Our Vision: Be the most preferred and trusted financial institution serving our members, their families, and future generations.