Certified Medical Assistant

Position overview

The Certified Medical Assistant (CMA) supports our physicians and advanced practice providers by delivering high-quality clinical and administrative assistance in a fast-paced orthopedic clinic environment. This role works closely with providers, nurses, imaging, and therapy teams to ensure an efficient, patient-centered experience.

• Greet, room, and prepare patients for orthopedic clinic visits, ensuring comfort and privacy.
• Obtain and document patient histories, medications, allergies, and vital signs in the electronic medical record.
• Assist providers with examinations and minor in-office procedures (e.g., joint injections, wound care) within South Dakota medical assistant scope of practice and under appropriate supervision.
• Assist with orthopedic-specific tasks such as preparing patients for imaging, supporting casting/splinting, dressing changes, suture/staple removal, and application of bracing or DME per provider order and training.
• Perform basic clinical tasks such as collecting specimens, performing point-of-care tests, and administering medications as permitted by South Dakota regulations and organizational policy.
• Provide patient education on post-visit and post-procedure instructions as directed by the provider.
• Support phone and in-basket triage by relaying patient symptoms, messages, and prescription requests to providers following established protocols.
• Schedule and coordinate follow-up appointments, outside testing, and referrals to maintain continuity of musculoskeletal care.
• Maintain exam rooms, supplies, and equipment in a clean, safe, and organized manner, following OSHA and infection control standards.
• Uphold patient confidentiality and comply with HIPAA and all clinic policies and procedures.

• Completion of an accredited Medical Assisting program required.
• Current Certified Medical Assistant (CMA, AAMA) or equivalent national credential (e.g., RMA) preferred; willingness to obtain and maintain certification according to credentialing body requirements.
• Prior medical assistant experience in an orthopedic, sports medicine, or specialty clinic setting is preferred but not required.
• Strong communication skills, attention to detail, and ability to provide compassionate, patient-focused service in a team environment.
• Proficiency with computers and electronic medical records systems.

This is a full-time position located in our Tea, SD location. Orthopedic Institute offers a competitive compensation and benefits package, including health and retirement benefits, as well as opportunities for professional development in a collaborative orthopedic practice.
This position is eligible for a new hire sign on bonus.