Outpatient Scheduling Specialist - Rehab Clinic

Office Setting - Outpatient Clinic Scheduling

Full Time 40 Hours/Week Monday-Friday 9am-6pm

Are you an outgoing individual looking for a meaningful opportunity with a person-centered focus? Begin your journey with Life Scape and help fulfill our mission: "Empowering people to live their best lives!"

Outpatient Scheduling Specialist
, you will be the first point of contact for patients and families seeking services at our outpatient rehabilitation center (RISE). This is your chance to make a positive impact and take the next step in your career.

In this role, you can expect to perform a variety of important tasks, including:

• Perform duties related to patient registration:
  • Greeting patients and family members
  • Checking patients in for appointments
  • Maintains or updates information as needed in the EMR and other databases
  • Obtains necessary paperwork upon patient arrival and ensures completion of all required forms
  • Clarifies required pre-service information with the patient, family members, or referral sources
  • Explains policies and procedures to provide a clear understanding of patient responsibilities
• Perform duties related to patient scheduling:
  • Schedules and modifies appointments for new and established patients to ensure timely access to services.
  • Responds to telephone requests for services and inquiries, and communicates with assigned staff to facilitate requested services.
  • Consults with providers, nurses, supervisors, and other appropriate resources to resolve complex patient needs or scheduling issues.
  • Send new patient packets out, initiate appointment reminder calls, manage waitlists, and send recall reminders for follow-up appointments.
  • Coordinate interpreter services as needed.

Mon-Fri 9AM-6PM with a 1-hour unpaid lunch each day.

Base wage: $17.25/hour plus additional for each year of experience. Includes full benefit package.

Education and Experience

• High School diploma/GED is required.
• One year’s experience scheduling in a medical clinic is required.
• Post secondary education is preferred.
• Prior experience working with individuals with disabilities or other chronic health conditions is also preferred.

We Are Driven by Our Mission:
Empowering people to live their best life.

We Have a Vision for Our Future:
Life Scape will be an innovative organization, providing exceptional services and creative solutions for people with varied needs and complex care across their life span. Through collaborative partnerships, Life Scape will become a destination for research, and the development, implementation, and training of technology-based solutions to improve the lives of people we support.

We Lead with Shared Values:
Integrity - Compassion - Respect - Safety and Wellbeing - Fiscal Responsibility - Excellence - Accountability.

Note:

Job postings are not exhaustive lists of all skills, responsibilities, or efforts associated with a job. They reflect principal job elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Life Scape is an affirmative action and equal opportunity employer of females, minorities, individuals with disabilities, and protected veterans. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.

Life Scape is a qualifying employer under the Public Service Loan Forgiveness Program.