Senior Patient Access Representative | Gynecologic Oncology Clinic

Senior Patient Access Representative | Gynecologic Oncology Clinic | 40hrs /week page is loaded## Senior Patient Access Representative | Gynecologic Oncology Clinic | 40hrs /week locations:
SD, Sioux Fallstime type:
Full time posted on:
Posted Todayjob requisition :
R-0250877
** Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We’re proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.
*
* Work Shift:

8 Hours - Day Shifts (United States of America)
Scheduled Weekly

Hours:

40

Salary Range: $18.25 - $25.50
** Union Position:
** No
* * Department Details
** Senior Patient Access Representative:  Sanford Gynecologic Oncology Clinic is located in the Edith Sanford Cancer Center on the Sanford campus. As a Senior Patient Access Representative, you will use your talents to impact the patient journey by helping patients gain access to care. This position is front facing with in-person patient registration /scheduling as well as phones. This position also includes working with Sanford's various scheduling departments including surgery.

Hours:

Monday – Friday 8:00am – 5:00pm  Senior Patient Access Representative | Gynecologic Oncology Clinic | 40hrs/week
** Summary
* * The Senior Patient Access Representative serves as a liaison between patients, families, physicians and medical support staff.
** Job Description
** Specific duties vary by location and may include the following:
Collaborates with multi-disciplinary team to ensure medical services are appropriately scheduled for patient. Requires depth of knowledge of service line to proficiently review procedure/surgery orders, as well as appropriately schedule all necessary resources to perform the procedure/surgery. Responsible for resource management and resolving conflicts. Serves as a liaison between provider and supporting providers. Manages provider schedules.

May collaborate with patients and providers to demonstrate medical necessity to insurance companies and obtain required prior authorization. May perform registration duties and work the front desk. May train and mentor new employees. May serve as an electronic medical record (EMR) super user.

Displays professionalism and promotes an atmosphere of mutual respect and cooperation. Must be able to work independently, as well as part of a team. Must always maintain confidentiality of sensitive information. Uses problem solving and critical thinking skills to resolve issues and seeks guidance from leadership when appropriate. Must demonstrate proficiency in computer skills and use of multi-line telephone.
** Qualifications
* * High school diploma or equivalent preferred; post-secondary education helpful.
Previous medical office experience preferred. Prior electronic medical records (EMR) experience is preferred. Must have knowledge of medical terminology; customer service skills essential. Six months' customer service experience desired.

** Sanford is an EEO/AA Employer M/F/Disability/Vet.
**** If you are an individual with a disability and would like to request an accommodation for help with your online application, please call or send an email to talent.
** Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. Headquartered in Sioux Falls, South Dakota, the organization has 53,000 employees and serves over 2 million patients and nearly 425,000 health plan members across the upper Midwest including South Dakota, North Dakota, Minnesota, Wyoming, Iowa, Wisconsin and the Upper Peninsula of Michigan.

The integrated nonprofit health system includes a network of 56 hospitals, 288 clinic locations, 147 senior care communities, 4,000 physicians and advanced practice providers and nearly 1,500 active clinical trials and studies. The organization’s transformational virtual care initiative brings patients closer to care with access to 78 specialties. Learn more about Sanford Health’s commitment…