Guest Service Agent- Canopy Sioux Falls

Position: Guest Service Agent- Canopy by Hilton Sioux Falls Downtown
"Create Moments Guests Remember - Start at the Front Desk "

At Canopy Sioux Falls, we're all about celebrating the spirit of our city - from the beauty of Falls Park to the lively downtown scene right outside our doors  As a Front Desk Agent, you're not just greeting guests...you're welcoming them into the Sioux Falls experience  You'll be the friendly local expert who helps guests feel at home, discover the best of the neighborhood, and leave with unforgettable memories

A Front Desk Clerk is responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability

Shift Pattern:
Must be fully flexible to work 7A 3P, 3P 11P, and weekends are a must

Pay Rate: $17 00 per hour

The Benefits - Hilton is proud to support the mental and physical well being of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Access to pay when you need it through Daily Pay

Medical Insurance Coverage - for you and your family

Mental health resources, including the Employee Assistance Program

Best in Class Paid Time Off  PTO

Go Hilton travel program: 100 nights of discounted travel

Parental leave to support new parents

Debt

Free Education:

Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications

401K plan and company match to help save for your retirement

Hilton Shares:
Our employee stock purchase program  ESPP    you can purchase Hilton shares at a 15 percent discount

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

 Available benefits may vary depending upon property specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable

** What will I be doing?*
* As a Front Desk Clerk, you would be responsible for assisting Guest Service Agents in checking in and checking out guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability  Specifically, you would be responsible for performing the following tasks to the highest standards:

+ Assist Guest Service Agents and Front Office leadership with the checking in and checking out of guests
+ Respond to guest inquiries and in a timely, friendly and efficient manner
+ Provide driving and/or walking directions to guests to local destinations
+ Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events, and local and community events and attractions
+ Assist fellow team members and other departments wherever necessary to maintain positive working relationships
+ Provide or obtain accurate information

** What are we looking for?*
* Since being founded in 1919, Hilton has been a leader in the hospitality industry  Today, Hilton remains a beacon of innovation, quality, and success  This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values  Specifically, we look for demonstration of these Values:

+ Hospitality   We're passionate about delivering exceptional guest experiences
+ Integrity   We do the right thing, all the time
+ Leadership   We're leaders in our industry and in our communities
+ Teamwork   We're team players in everything we do
+ Ownership   We're the owners of our actions and decisions
+ Now   We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability

** What will it be like to work for Hilton?*
* Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full service hotels and resorts to extended stay suites and mid priced hotels  For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value  Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands  (Use the "Apply for this Job" box below). hiltonworldwide com/our brands/index php    Our vision, "to fill the earth with the light and warmth of hospitalit,y" unites us as a team to create remarkable hospitality experiences around the world every day   And, our amazing Team Members are at the heart of it all

** Job:
** _Guest Services, Operations, and Front Office_

*
* Title:

** _Guest Service Agent  Canopy by Hilton Sioux Falls Downtown_

*
* Location:

** _null_

** Requisition :
** _HOT0

CAQF_

** EOE/AA/Disabled/Veterans**