Digital Account Manager

A project manager at heart. A translator between strategy and execution. The driver of momentum.

Job type: Full-time employee based in the Sioux Falls, SD office.
Location: 3600 S Westport Ave., Suite 106, Sioux Falls, SD 57106

Key Media Solutions is a digital marketing firm dedicated to helping our clients achieve measurable growth through smart strategy, strong execution, and clear communication.

We are looking for a motivated and organized Account Manager to join our team. This is an excellent opportunity to build project management skills in a fast-paced digital marketing environment.

As an Account Manager, your primary responsibility is to project manage digital marketing campaigns from start to finish—ensuring work moves smoothly between clients, Account Executives, our Ad Operations team, and creative partners. Strong organizational skills, attention to detail, and the ability to manage multiple moving pieces at once are essential in this role.

• Manage workflow, tasks, and deadlines across multiple client campaigns
• Coordinate the “who, what, when, where, and how” of digital marketing projects
• Apply company processes to determine the correct workflow for each client and build tasks accordingly within project management software
• Monitor campaign timelines, budgets, and performance milestones to ensure projects remain on track
• Track deliverables and follow up to keep projects moving forward
• Identify potential delays or gaps and address them proactively

• Serve as a key point of contact for execution-related client communication
• Lead, arrange, and attend internal and client meetings
• Support Account Executives in prepping for client meetings by summarizing progress since last client meeting
• Document meeting notes, action items, and next steps clearly
• Convert client discussions into read-to-execute internal tasks within project management software
• Communicate updates with confidence and professionalism

• Track KPIs and campaign progress
• Review reports for clarity and accuracy before delivery
• Support billing accuracy and documentation

• Proofread contracts, insertion orders, and proposals
• Coordinate creative asset collection
• Input campaign setup details, strategy notes, and budget details into internal databases and project management software
• Maintain organized documentation (contracts, insertion orders, proposals) for all assigned accounts

• Strong organizational and time management skills
• Ability to manage multiple projects at once without losing attention to detail
• Clear and professional written and verbal communication
• Comfort working in a fast-paced environment with changing priorities
• Ability to take ownership of tasks, define next steps, and move work forward without constant direction
• Interest in digital marketing and how online tools support business growth
• Previous experience in digital marketing, advertising, or agency environments is strongly preferred, although, although we are willing to train the right candidate who demonstrates strong project management instincts and the ability to quickly learn marketing terminology and campaign workflows.

Note:

Formal PM certifications are not required. Practical, applied project ownership experience is recognized as evidence of project management experience.

We invest in ongoing education for our team members. Certifications such as Google Analytics and Google Ads will be required within the first six months of employment (with company support).

At Key Media Solutions, you’ll join a collaborative, values-driven team where:

• Integrity and accountability matter.
• Clear processes support strong execution.
• We invest in ongoing development and provide consistent feedback to support professional growth.
• Your work directly impacts client success.

We invest in ongoing development, provide consistent feedback, and value team members who take ownership of their responsibilities.

• 401K with generous matching program
• Bonus opportunities
• Generous paid time off & holidays
• Health reimbursement for health insurance and medical costs
• Company-paid short- and long-term disability insurance
• A close-knit, values-driven company culture

If you are energized by keeping projects organized, ensuring clarity, and driving work to completion—we’d love to meet you. Apply today with your resume and a brief introduction explaining why you’d be a strong fit for the Account Manager role at Key Media Solutions.