Platform Analyst Advisor

About the Role

Applies business and systems analysis expertise to lead and coordinate system planning, architecture, and requirements definition. Works closely with internal users and external customers (partners) to elicit, document, and translate business requirements into clear technical direction. Provides technical and business domain leadership throughout the full development lifecycle while managing multiple initiatives with strong organizational and prioritization skills.

• Leads system requirements analysis and validation activities using established industry methodologies, ensuring requirements are complete, consistent, traceable, feasible, and conform to standards.
• Builds and maintains deep knowledge of the business processes, capabilities, and services supported by the platform and applies that expertise to guide requirements definition, solution design and prioritization, collaborating with product stakeholders and revenue partners.
• Establishes, documents, implements, and continuously improves processes for system planning, requirements definition, and release planning.
• Partners with customers, project managers, and revenue stakeholders to understand needs and present solutions that align with business and technical objectives.
• Defines system and solution approaches based on experience, sound judgment, and creative problem solving.
• Provides system development effort and cost estimates in support of ROI analysis and resource planning.
• Produces and maintains initiative system documentation and platform system documentation.
• Works with engineering teams to develop user stories, use cases, and delivery plans.
• Creates and maintains technical documentation for use by engineering and operations teams.
• Continuously expands understanding of business processes, platform capabilities, and supported services to improve solution quality, decision‑making and stakeholder outcomes.
• Troubleshoots and resolves issues in existing systems to improve reliability and performance.
• Provides work breakdowns, schedules, and coordination for assigned initiatives.
• Other duties as assigned.

• Bachelor's degree or equivalent education and work experience. Master's degree preferred.
• Typically requires a minimum of 8 years of related experience with a bachelor’s or equivalent.
• Effectively work within a team environment.
• Effective written and oral communication.
• Ability to teach and mentor other software engineers.
• Knowledge of the software development lifecycle, including Agile / Lean or Kanban.
• Knowledge of Amazon Q/Kiro, Python, .NET, C#, Azure Dev Ops.
• Experience in creating system workflows and documentation.
• Experience in Cloud development with Azure or AWS is a plus.

Salary range: $86,000 – $145,000. This range reflects the minimum and maximum target for new hires in this role. Individual pay within the range will be determined by your experience, qualifications, skills, and location. The role is eligible for an annual performance‑based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.