Identity & Access Management Analyst

Location:

Avera Downtown Building-Sioux Falls

Regular

Day Shift (United States of America)

$63,960.00 - $96,200.00

Apply expertise in Identity and Access Management (IAM) to analyze and support IAM solutions. Verify and validate appropriate user privileges, assigned credentials, trustworthiness, and appropriately granted resource access rights to users. Responsible for the support and administration of IAM, and manual provisioning tools and processes. This position will maintain and build processes to improve the user lifecycle experience for Avera owned and leased locations, managed locations, and third party users.

It will also provide support for regulatory audits through access certification and identity data mining. Partnering with business units and support areas to identify process improvements and provisioning gaps are key functions in this job. This role may focus on technical or administrative aspects of IAM and PAM or encompass a mixture of both.

• Maintain and support the following IAM technologies:
  Identity Lifecycle Management and user provisioning/de-provisioning. User provisioning/de-provisioning. Identity Governance and Administration (IGA) for aggregating application and system data for access certification.

• Leverage knowledge and expertise of ticketing system software for manual provisioning requests and processes.

• Drive root cause analysis, troubleshooting and support of IAM and PAM incidents.

• Work with a dynamic IAM team to support multiple competing priorities at the same time including: project work, production support, and daily incident and problem resolution activity.

• Conduct periodic user access reviews for critical applications to ensure regulatory compliance.

• Assist with user acceptance testing and rollout solutions that meet end-user needs and objectives.

• Build relationships across the organization to identify and solve access issues. Collaborate with IAM stakeholders and business lines to meet project and program delivery milestones.

• Seek opportunities for efficiencies, automation, and overall improvements in the IAM and PAM programs.

• Analyze data using IAM tools to provide recommendations to improve the IAM program. Create reference documentation for IAM processes.

• Monitor user activity in the IAM systems. Report on IAM system activity.

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.

• At least 2 years experience in Identify and Access Management or a related field
• Experience using Microsoft Active Directory and IT Service Management software
• 4-6 years progressive experience in managing healthcare business functions
• Experience in project management, operational efficiency improvements, process standardization improvements, and/or improved outcome activities

• Bachelor's in related technical discipline
• Certified Information Systems Auditor (CISA) - ISACA
• Certified Information Systems Security Professional (CISSP) - International Information System Security Certification Consortium (ISC2)
• Security+ - Computing Technology Industry Association (CompTIA)
• Experience integrating IAM products in an enterprise environment
• Experience in making and implementing decisions in a complex, consensus-oriented environment

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients,…