Identity & Access Management Analyst

Position Overview

Location:

Avera Downtown Building, Sioux Falls

Job Type: Regular

Shift: Day Shift (United States of America)

Pay Range: $63,960.00 - $96,200.00 (Actual pay based on experience)

You belong  part of a multidisciplinary team built with compassion and the goal of moving health forward for you and our patients. Work where you matter.

Apply expertise in Identity and Access Management (IAM) to analyze and support IAM solutions. Verify and validate appropriate user privileges, assigned credentials, trustworthiness, and appropriately granted resource access rights to users. Responsible for the support and administration of IAM, and manual provisioning tools and processes. This position maintains and builds processes to improve the user lifecycle experience for Avera owned and leased locations, managed locations, and third party users.

It also provides support for regulatory audits through access certification and identity data mining. Partnering with business units and support areas to identify process improvements and provisioning gaps are key functions in this job. This role may focus on technical or administrative aspects of IAM and PAM or encompass a mixture of both.

• Maintain and support Identity Lifecycle Management and user provisioning/de‑provisioning.
• Support Identity Governance and Administration (IGA) for access certification.
• Leverage ticketing system software for manual provisioning requests and processes.
• Drive root‑causal analysis, troubleshooting and support of IAM and PAM incidents.
• Work with a dynamic IAM team to support multiple competing priorities including project work, production support, and daily incident and problem resolution.
• Conduct periodic user access reviews for critical applications to ensure regulatory compliance.
• Assist with user acceptance testing and rollout solutions that meet end‑user needs and objectives.
• Build relationships across the organization to identify and solve access issues.
• Collaborate with IAM stakeholders and business lines to meet project and program delivery milestones.
• Seek opportunities for efficiencies, automation, and overall improvements in the IAM and PAM programs.
• Analyze data using IAM tools to provide recommendations for program improvement.
• Create reference documentation for IAM processes.
• Monitor user activity in the IAM systems.
• Report on IAM system activity.

Required:

• At least 2 years experience in Identity and Access Management or a related field.
• Experience using Microsoft Active Directory and IT Service Management software.
• 4-6 years of progressive experience managing healthcare business functions.
• Experience in project management, operational efficiency improvements, process standardization.
• Ability to work the specified hours, maintain visual acuity, and communicate effectively.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Bachelor’s degree in a related technical discipline.
• Certifications:
  
  Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Security+.
• Experience integrating IAM products in an enterprise environment.
• Experience making and implementing decisions in a complex, consensus‑oriented environment.

Commitment to Avera’s mission, vision, core values, and social principles. Promote compassion, hospitality, and stewardship. Uphold standards of communication, attitude, responsiveness, and engagement. Maintain confidentiality and work effectively in a team environment. Comply with safety principles, laws, regulations, and standards including CMS, The Joint Commission, DHHS, and OSHA.

• PTO available day 1 for eligible hires.
• Up to 5% employer matching contribution for retirement.
• Career development guided by hands‑on training and mentorship.

Avera is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or other protected categories. If you are an individual with a disability and would like to request an accommodation for your application, please contact or send an email to talent.