Client Success Engineer
Job in
Sioux Falls, Minnehaha County, South Dakota, 57101, USA
Listed on 2026-07-03
Listing for:
Big B Corporation (doing business as Lahzo)
Full Time
position Listed on 2026-07-03
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
To support a growing team, the full-time remote Client Success Engineer will manage client-specific configurations, apply prompt engineering best practices, and resolve client issues by diagnosing problems through conversation logs and code analysis.
Key responsibilities- Manage and update client-specific prompt configurations to ensure accurate AI agent performance
- Apply prompt engineering best practices to tune agent behavior and validate outcomes
- Collaborate with internal teams to triage and resolve client-reported issues effectively
- Hands-on experience in Type Script and SQL, with familiarity in MongoDB
- Experience with LLM-based systems and understanding of context's impact on AI behavior
- Strong debugging skills with the ability to trace code paths and diagnose issues
- Detail-oriented with the ability to manage multiple client configurations simultaneously
- Collaborative mindset to work effectively with both technical and non-technical teammates
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