Senior Incident & Escalation Lead AI/HPC
Job in
Sioux Falls, Minnehaha County, South Dakota, 57101, USA
Listed on 2026-07-04
Listing for:
Data Direct Networks
Full Time
position Listed on 2026-07-04
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Data Direct Networks is seeking an Incident and Escalation Manager to oversee business-critical incidents and elevating customer service for their global customer base. This senior role requires strong technical fluency and operational judgment to effectively coordinate responses across diverse teams while managing high-pressure situations.
The ideal candidate will have over 12 years of experience in incident management within high-tech environments, with a focus on fostering customer confidence and delivering exceptional service.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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