Information Technology Manager

We are working with a privately held millwork company looking for a hands‑on IT leader who thrives in fast‑paced environments. This will be someone who can oversee day‑to‑day systems while driving long‑term innovation in ERP, infrastructure, and data security. You’ll be both a strategic thinker and tactical executor, leading a lean, capable IT team. You’ll also own the systems that power their high‑volume operations, all the way from ERP optimization to co‑located infrastructure, secure networks, and vendor ecosystems.

• Serve as a key operational leader, directly reporting to the CIO/CTO, who sets the long-term technology vision for the company.
• Act as the primary coordinator and technical executor, translating strategic direction into actionable plans across infrastructure, applications, and operations.
• Align IT systems and processes with enterprise goals, especially in warehouse logistics and distribution.
• Lead, mentor, and grow a small, high-impact IT support team, fostering a culture of accountability and continuous improvement.
• Contribute architectural insight and technical expertise to help bridge the gap between vision and delivery.
• Serve as a subject matter expert on our ERP (DMSi/Agility), providing technical insight and functional guidance to improve system usage across the business.
• Collaborate cross‑functionally with sales, inventory, and warehouse teams to enhance reporting, process flows, and system integrations (including WMS, CRM, and EDI).
• Drive workflow automation, system optimization, and data accuracy to support scalable operations and business visibility.
• Ensure system uptime, reliability, and performance across LAN/WAN, servers, devices, and cloud services.
• Own co‑location data center operations, backups, VPNs, and disaster recovery planning.
• Maintain lifecycle management for hardware, software, and failover systems.
• Enforce security best practices across endpoints, user access, and data policies.
• Lead compliance with internal standards and regulatory frameworks.
• Champion fast, friendly IT support for warehouse, office, and field teams.
• Standardize documentation, ticketing, and resolution processes.
• Lead IT projects from vendor selection to implementation and scale‑up.

• 5+ years in IT, with 2+ in team leadership or supervisory roles.
• Strong experience with networks, Windows systems, backups, and desktop support.
• Track record managing ERP systems, ideally in distribution/logistics environments.
• Familiarity with co‑located data centers and disaster recovery planning.
• Bachelor’s degree in IT, Computer Science, or related field.
• Hands‑on experience with DMSi/Agility ERP is preferred.
• Knowledge of WMS, EDI, and warehouse automation platforms is preferred.
• Certifications such as CompTIA Network+, Security+, Cisco, or Microsoft is preferred.
• ERP optimization, systems integration, and vendor management is preferred.