Helpdesk Support Specialist

Help Desk Technician (Contract) Overview

We are seeking several Help Desk Technicians to support a large-scale healthcare technology migration project. This is an excellent opportunity for entry-level IT professionals looking to gain hands-on experience in a healthcare environment while assisting with the deployment and setup of hundreds of new workstations across multiple facilities.

• Configure, deploy, and set up desktop computers and workstations.
• Install and connect hardware peripherals such as monitors, keyboards, mice, and printers.
• Assist with workstation rollouts across multiple healthcare locations.
• Troubleshoot basic hardware and connectivity issues during deployment.
• Support end users during system transitions and technology upgrades.
• Work closely with a team of technicians under the guidance of project leads.
• Follow project timelines and deployment procedures to ensure a successful technology rollout.

• Basic understanding of computer hardware, desktop systems, and peripherals.
• Strong troubleshooting and problem-solving skills.
• Ability to follow instructions and work effectively in a team environment.
• Reliable transportation for travel between local facilities, if required.
• Strong communication and customer service skills.
• Recent graduates and individuals looking to start a career in IT are encouraged to apply.
• Training and supervision will be provided; candidates will work as part of a team and will not be expected to work independently.

• Hands‑on experience supporting a large-scale enterprise technology deployment.
• Exposure to healthcare IT environments and electronic medical record (EMR) systems.
• Opportunity to work alongside experienced IT professionals.
• Valuable experience that can help launch or grow your IT career.

This is a Contract position based out of Sioux Falls, SD.

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Sioux Falls,SD.

This position is anticipated to close on Aug 7, 2026.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

* San Francisco Fair Chance Ordinance:
* Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

* Massachusetts Lie Detector:
* It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

* Use of Artificial Intelligence (AI):
* We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.