Network Administrator

Careers at The First National Bank in Sioux Falls

This is an on-site, in-office position based in Sioux Falls, South Dakota.

The Network Administrator is responsible for the administration, maintenance, monitoring, and support of the bank's enterprise network infrastructure, ensuring secure, reliable, and efficient connectivity across branches, operations centers, ATMs, and cloud-connected environments. This role supports the performance and availability of critical banking systems through network administration, troubleshooting, system maintenance, vendor coordination, and implementation of approved infrastructure initiatives.

The Network Administrator also supports the bank's cybersecurity, compliance, and operational resilience programs by maintaining network security controls, assisting with vulnerability remediation and incident response activities, and ensuring adherence to regulatory and internal standards. The position provides hands-on support for network hardware, telecommunications equipment, structured cabling, and branch infrastructure while maintaining accurate documentation and contributing to technology initiatives that support the bank's operational goals.

In addition, our FIRST Values apply to all teammates without exception.

• Family – We support, trust, and respect each other, our customers, and our shareholders.
• Independence & Innovation – We embrace change as vital to our success.
• Relationships – We build relationships that are based on strong character, mutual loyalty, trust, and respect.
• Stewardship – We take care of ourselves so we can take care of others.
• Teamwork – We help each other grow and succeed.

The First National Bank in Sioux Falls began its long-term commitment to the Sioux Falls area in 1885. The oldest bank in Sioux Falls owes its longevity to a combination of service, stability, innovation, and family involvement. Over the past 140 years, The First National Bank in Sioux Falls has worked diligently to promote the growth and vitality of our city and the surrounding area.

The Bank strives to continually be recognized as a community leader by reinvesting financial resources back into the communities it serves and encouraging active employee involvement in community volunteer organizations.

The First National Bank Way, which is a blend of our Mission Statement and FIRST Values, serves as the foundation of our culture. It is a gift that has been passed down to us and is the legacy that we will protect and preserve. Nothing is more important to us – it is the cornerstone of our success.

Our culture is driven by integrity, service, and strong values; nothing has shaped it more than our FIRST Values.

Our FIRST Values are not just words; they are truly felt by our employees, customers, shareholders, and communities. They tell us who we are as a business and guide our behaviors and decisions as we move forward and build successful relationships.

Although banking has evolved over the years, our mission and values have not and will not change.

Provide consistent day-to-day operational support for network infrastructure while ensuring adherence to established standards, procedures, and security controls.

• Maintain network documentation, procedures, inventory records, and operational tracking systems.
• Perform physical troubleshooting and replacement of network equipment and cabling to restore service and maintain uptime.
• Assist with network performance tuning, capacity monitoring, and troubleshooting connectivity issues.
• Monitor network performance, alerts, and logs to ensure uptime and service reliability.
• Provide first and second-level troubleshooting for network connectivity, VPN, wireless, and branch connectivity issues.
• Coordinate with vendors, carriers, managed service providers, and telecommunications partners for service requests and escalations.
• Assist with audit, compliance, risk management, and reporting activities by maintaining accurate operational records and evidence.
• Support change management processes by implementing approved network changes and updates.