Informatics Analyst - Outpatient

Location

Location:

Avera Downtown Building-Sioux Falls Worker Type:
Regular

Work Shift:

Primarily days with night, weekend and holiday on-call involvement (United States of America)

Pay Range:
The pay range for this position is listed below. Actual pay rate dependent upon experience. $63,960.00 - $96,200.00

The Informatics Analyst is responsible for supporting the effective use, optimization, and maintenance of Epic within out outpatient space throughout the organization. This position partners with clinical, operational, and technical stakeholders to assess workflows, translate business and patient care needs into system solutions, support application functionality, resolve issues, and promote best practices in outpatient operations. The Informatics Analyst serves as a key liaison between end users and information systems, helping ensure Epic supports high-quality patient care, efficient documentation, regulatory compliance, and operational excellence.

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

Provides basic support of multi-user clinical operating systems, hardware and software tools, including installation, configuration, maintenance, training and support of these systems. Participants in support of clinical applications applying developing clinical knowledge to ensure effective and optimal use of current applications, incorporation of enhancements and process improvements. Assesses current practice and translates end user needs into the optimal configuration and build of clinical applications.

• Develops understanding and working knowledge of current clinical information systems, associated workflows and integration with other systems within the organization.
• Works collaboratively with system users, technical staff, other IT groups and vendor support resources in problem solving issues related to information systems.
• Participates in planning, design, development, training, implementation, communication, maintenance and evaluation of existing or new functionality related to clinical information systems.
• Participates in execution of testing before system changes, updates or new functionality is moved to production environment.
• Researches, plans, installs, configures, troubleshoots, maintains and upgrades operating systems and application software and hardware, developing knowledge regarding support of assigned systems.
• Participates in the process of planning new systems/processes or re-engineering, working collaboratively across the organization and multiple departments to support clinical practices and ensure development ,evaluation, and ongoing support for the EHR.
• Maintains membership on, consultation to: appropriate committees, work groups, or task forces as needed to facilitate the ongoing process of the design, implementation and revision of automated and manual components of clinical information systems.
• Works with project managers and teams in implementations of new systems, system upgrades and enhancement of current system functionality, participating in any phase of large or small projects.
• Collaborates as appropriate on user requests for changes, enhancements, additions, etc. to ensure feasibility, quality and appropriateness for the system involved.
• Maintains support material related to system implementations and maintenance such as routine updates, troubleshooting, issue resolution and product enhancements.
• Facilitates reporting of information from source systems using the most appropriate tools.
• Maintains up-to-date training materials for the systems as appropriate or works with the system educator to do so.
• Participates in training classes when appropriate.
• Participates in the development and maintenance of quality improvement programs for clinical information systems proactively supporting efforts that ensure delivery of safe patient care and services.
• Contributes to the organization financially through identification and implementation of cost-effective practices and budget management activities.
• Provides on call support to end users and the IT departments and serves as a resource to other team members in the areas of expertise.

The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual…