Field Support Technician

Field Support Technician

Ready to Drive Retail Success? Join North Country as a Field Support Technician!

Location: Sioux Falls, SD

Company Vehicle Provided |
100% Employee-Owned

Turn Your Tech Skills Into Ownership Success

Do you thrive on technical challenges and helping businesses succeed?
Your troubleshooting expertise could make you an owner-not just an employee.

As our Field Service Technician, you'll be providing hands-on, on-site support that keeps grocery and hospitality businesses moving. From checkout lanes and payment systems to restaurant and convenience store technology, you'll be the go-to problem solver our clients rely on to keep their operations running smoothly. Plus, after just 6 months, you'll be eligible for our Employee Stock Ownership Plan (ESOP) - your hard work directly translates to shared profits and wealth building.

• Learn POS systems through our comprehensive training program
• Troubleshoot hardware, software, and networking issues remotely and on-site
• Install and deploy cutting-edge retail systems
• Travel to Client sites (company vehicle provided)

• Be the expert who gets businesses back up and running when systems go down
• Lead installation projects from delivery through documentation
• Maintain critical inventory systems

We're looking for someone with hands-on computer and technology experience who enjoys troubleshooting and working with hardware and software. Experience or familiarity with IT, networking, Wi-Fi, computer hardware, and basic technical troubleshooting is a plus.

If you're comfortable working with technology, figuring out how things work, and solving problems, we'd love to hear from you!

• Valid driver's license with a clean record.
• Self-motivated problem-solver who can troubleshoot issues independently.
• Networking fundamentals - understanding of basic networking concepts such as Ethernet, Wi-Fi, IP addresses, routers, switches, and connectivity issues.
• Comfortable providing hands-on technical support at client locations

Industry Leader Since 1948 - 75+ years serving grocery, convenience, and hospitality industries
True Ownership - After 6 months, become an associate-owner through our ESOP and share in company success
Career Growth - From technical roles to leadership positions with unlimited advancement potential
Great Balance - Mix of fieldwork and office support with travel

Join North Country where your problem-solving skills don't just fix systems—they build your financial future. Become an owner.

North Country Business Products - Where Technology Meets Ownership