Restoration and Emergency Cleaner

Restoration and Emergency Cleaner – Sioux Falls, SD Purpose

Promote business growth and exceptional customer satisfaction by specializing in two key areas: restoration cleaning of customer belongings after a fire loss, and providing deep cleaning services for residential and commercial properties, including post-construction and move-out/deep house cleans. This is a dynamic role requiring flexibility and specialized cleaning and restoration skills.

• Perform specialized fire contents cleaning and restoration, including documenting, carefully packing, and safely transferring restorable customer belongings from a fire-damaged site.
• Utilize specialized restoration equipment and chemicals to clean and deodorize smoke- and soot-damaged items in a controlled environment.
• Conduct thorough post-construction cleaning (rough and final cleans) for new buildings and remodels, including scrubbing walls, counters, cabinets, and floors to prepare the space for use.
• Execute comprehensive residential deep cleans such as move-out cleans and recurring deep house cleanings.
• Execute time-sensitive emergency restoration services and biohazard remediation, maintaining a readiness to deploy for urgent trauma or safety-related clean-ups at a moment's notice.
• Perform general surface cleaning, including dusting and vacuuming.
• Demonstrate a positive and empathic approach when communicating with customers undergoing a stressful loss or transition.
• Cross-train to assist with restoration tasks in other departments as needed.

• Reliable Attendance is critical, as this role may involve time-sensitive emergency response.
• Demonstrate strong knowledge and skills in specialized cleaning and restoration techniques.
• Communicate with a positive and empathic approach to customer interactions.
• Work diligently, efficiently, and demonstrate strong organizational skills with acute attention to detail.
• Respond positively to sudden changes and adjust quickly to changing circumstances
• Exhibit strong problem-solving, decision-making, and judgment skills in both independent and group working environments
• Actively follow and support the Mission of INTEK, its policies and procedures.
• Perform other duties as assigned.

• High School Graduate or GED Required.
• Valid driver’s license and satisfactory driving record Required (for travel to various job sites).
• Ability to pass a background check Required.

• Ability to bend, climb or balance, kneel, stoop, walk, or push and pull objects.
• Ability to lift up to 25 lbs. and occasionally 100 lbs., to perform job functions.
• Ability to work in a variety of environments, conditions, and temperatures.