Shift supervisor, Nursing

Avera Health seeks a compassionate Supervisor to lead clinical and support staff within our Healthcare & Medical Services department. This role oversees daily operations, ensuring safe, high-quality patient care while modeling Avera's values of hospitality and stewardship. The Supervisor will coordinate staffing, support clinical protocols, and foster collaboration among physicians, nurses, and support teams. Responsibilities include performance management, regulatory compliance, and continuous quality improvement.

Join a mission-driven organization that supports professional growth and offers the opportunity to impact patient outcomes across the Upper Midwest.

Responsibilities

• Lead and supervise clinical and support staff in a healthcare unit
• Coordinate daily workflows to ensure safe, high-quality patient care
• Monitor performance, provide coaching, and conduct evaluations
• Support implementation of clinical protocols, policies, and quality initiatives
• Collaborate with physicians, nurses, and allied health professionals to optimize outcomes
• Manage staffing schedules and assist with hiring and onboarding
• Ensure compliance with regulatory and accreditation standards
• Address patient and family concerns with compassion and professionalism
• Promote a culture of safety, respect, and continuous improvement
• Track key performance metrics and contribute to departmental planning

Required Skills

• Clinical operations management
• Staff scheduling and workforce planning
• Electronic health records (EHR) proficiency
• Knowledge of healthcare regulations and compliance
• Quality improvement and patient safety methodologies
• Performance management and staff development
• Incident reporting and risk management
• Data analysis and reporting for clinical metrics
• Budget awareness and resource allocation
• Patient and family communication/documentation