Quality Assurance Analyst

Location

Sioux Falls, SD

8:00am-5:00pm, Monday-Friday

Full-Time

Drives quality and compliance by applying analytical insight to regulatory standards, stakeholder engagement, and process evaluation. Serves as a bridge between operational teams and compliance leadership, ensuring that quality initiatives are both strategically aligned and effectively communicated. Operates with greater autonomy and influence over policy development and stakeholder coordination.

• Monitors regulatory developments and internal policy changes to assess their impact on quality assurance practices.
• Provides guidance to team members, supports documentation efforts, and contributes to compliance strategies.
• Acts as the initial approver for regulatory‑sensitive materials prior to final review by Compliance.
• Supports the development of internal communications that clarify regulatory and registration requirements.
• Collaborates with colleagues to build foundational awareness and ensure consistent interpretation of compliance expectations across departments.
• Assists in the coordination of stakeholder meetings, prepares materials, and ensures clear communication between internal teams and external partners.
• Prepares clear, well‑structured reports, policies, and presentations that support operational and compliance initiatives.
• Adapts communication style to suit various internal audiences, ensuring clarity and professionalism in both written and verbal formats.
• Conducts end‑to‑end reviews of operational areas within the quality management system, evaluates existing policies, identifies improvement opportunities, and documents updated processes.
• Selects and executes appropriate quality assurance tests across varied operational areas, applies specialized techniques to validate data accuracy and process integrity, interprets results, and recommends corrective actions.
• Uses analytical thinking and process evaluation skills to uncover root causes of operational shortcomings and recommend targeted enhancements.
• Collaborates across departments to implement improvements that elevate service delivery and align with regulatory expectations.
• Drives continuous improvement initiatives that impact broader organizational performance.

• Interprets, understands, monitors, and applies knowledge of laws, regulations, policies, and procedures at an organizational level, ensuring alignment with organizational strategies and objectives.
• Works independently with minimal guidance.
• Demonstrates strong ability to review, interpret, and tailor reports for different audiences, considering the reports’ intended purpose.
• Skilled at creating, organizing, prioritizing, and carrying out assigned tasks to meet objectives by given deadlines.
• Expresses ideas, requests actions, formulates plans, and develops policies by means of clear, effective written and verbal communication.
• Assimilates and understands data and information from various sources to draw appropriate conclusions and make relevant recommendations.
• Typically works without supervision and may provide technical guidance.

• Full medical benefits when working 20+ hours per week.
• Traditional and high‑deductible health plan options available.
• FREE dental and vision coverage.
• Generous Paid Time Off plans.
• 401(k) – dollar‑for‑dollar match up to 5% of total compensation.
• Special discounts and offers for events at the Denny Sanford PREMIER Center.
• Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year.
• Various career advancement opportunities and growth.