Solution Design Associate

SONIFI® Solutions, Inc., the leader in technology solutions for the hospitality and healthcare industries, wants to add a Solution Design Associate to the team! The Solutions Design Associate (SDA) is responsible for supporting the Guest Internet Access (GIA) sales process and executing the timely coordination and development of the company network designs for proposals to prospects and existing clients. Proposals include those unsolicited and those in response to a formal request for proposals (RFI, RFP, tenders).

The Solutions Design Associate will also help build sales presentations, participate in sales pitches, and advise customers on the best solutions for their networking needs.

This includes providingpre-sales technical and functional support of SONIFI Guest Internet Access (GIA) products by designing networks and providing technical assistance to the Sales Department (Sales) and other departments within SONIFI (together with its affiliates and subsidiaries) while ensuring a high quantity and quality of designs are completed with minimal supervision.

The candidate will work to design cost-effective solutions while ensuring that the solutions meet brand and SONIFI standards. The Solutions Design Associate will combine specific hotel brand standard knowledge with an understanding of current and emerging networking technologies and SONIFI Best Practice Design Guidelines. In conjunction with the architecture, engineering, product management, and sales teams, the Solutions Design Associate will ensure designs are accurate and meet the specifications required for the specific opportunity to limit any potential change orders during the installation phase of the project.

The preferred candidate will have experience with all applicable comparative networking infrastructure technologies. They will be able to empathize with customers and quickly discern their technical needs by asking detailed and clarifying questions and presenting solutions that meet those needs.

• Keep up to date on all brands, SONIFI, and industry standards.
• Keep up to date on all manufacturer's SONIFI uses and emerging technologies.
• Support the sales team in helping customers understand SONIFI’s GIA product offerings.
• Understand customer requirements and help communicate the value of SONIFI’s products and services.
• Ensure that customer requirements and required information are accurate and thorough to drive successful implementations during the engagement's delivery phase.
• Produce accurate and competitive quotes promptly.
• Produce detailed and accurate supporting documentation to facilitate the sales and contracting process promptly.
• Ability to work in a team environment and collaborate on development of innovative, tailored solutions for clients and prospects.
• Ability to review client requirements and provide information to develop a solution that is the optimum combination of hardware, software, and services to meet the prospect's needs at a competitive price.
• Understand the process and output for property surveys for installation of a guest network, including but not limited to signal strength testing and heatmaps, evaluation of cable requirements, labor requirements, equipment needs, etc.
• Development of access point placement plans, network diagrams, predictive heatmaps and cabling plans that will assist Sales in the opportunity as well as meet brand standards.
• Prepare technical content, demos, and proof of concepts to demonstrate use cases for SONIFI’s GIA solutions.
• Work with vendor partners to learn and properly quote the many products SONIFI sells and supports.
• Work with SONIFI Network Engineering and Network Architecture teams to ensure that complex solutions will meet brand and SONIFI standards and will work as intended.
• Maintain competitive knowledge including solution, technology, and product offerings.
• Work with SONIFI 3rd Party partners to understand and influence new product development activities.
• Represent the company with customers via written communications, telephone, and electronic means (e.g., web meetings, and online presentations).
• Complete contract Statement Of Work (SOW) documents accurately and in a…