Parts Sales Representative

Job Details

Job Location:

Sioux Falls, SD 57104

JOB PURPOSE

Help Keep Agriculture Moving

When equipment is down, every minute counts. We're looking for a customer-focused Parts Sales Representative who enjoys solving problems, building relationships, and helping farmers and agricultural businesses keep their equipment running.

This is more than a parts counter position—it's an opportunity to become a trusted advisor to our customers while contributing to the success of a growing team.

The Parts Sales Representative serves as the primary point of contact for customers by phone, online, and in person. This role identifies customer needs, recommends parts and solutions, processes orders, and delivers an exceptional customer experience that drives loyalty and sales growth.

• Customer Sales & Service
• Answer incoming calls and assist customers with agricultural equipment parts inquiries.
• Build relationships with new and existing customers by understanding their equipment and operational needs.
• Recommend the right parts, products, and value-added solutions to maximize equipment uptime and customer satisfaction.
• Follow up on quotes and inquiries to close sales and provide exceptional customer service.
• Assist customers with billing questions, warranty concerns, order status, and general product information.
• Maintain a professional, courteous, and customer-focused attitude in every interaction.

• Order Management & Operations
• Process orders accurately, including pricing, shipping, payment, and delivery information.
• Monitor open orders, coordinate with internal departments, and resolve issues promptly.
• Handle returns, credits, defective parts, and online order corrections to ensure customer satisfaction.
• Maintain accurate customer accounts and sales records.
• Collaborate with leadership to achieve sales goals and contribute to team success.

Experience & Knowledge

The ideal candidate combines technical knowledge with outstanding customer service and sales skills.

• Two or more years of experience in agricultural, heavy equipment, diesel, truck, automotive, or industrial parts sales.
• Knowledge of agricultural equipment and replacement parts, including tractors, combines, planters, sprayers, tillage, and hay equipment.
• Ability to use parts catalogs, inventory systems, and dealership management software to accurately identify and source parts.
• Strong communication, organizational, and problem-solving skills with a high level of attention to detail.
• Proven ability to build customer relationships, identify sales opportunities, and manage multiple priorities in a fast-paced environment.
• Valid driver's license with a clean driving record.

• Experience with an agricultural equipment dealership or parts distributor.
• Knowledge of OEM and aftermarket parts.
• Mechanical, diesel, or farming background.

We believe our employees are our greatest asset and offer a competitive benefits package that supports your health, financial well-being, and professional growth.

Eligible employees receive:

• Medical, Dental, and Vision Insurance
• Company-Paid Life Insurance
• 401(k) with up to a 5% company match after one year
• Paid Time Off (PTO) that accrues monthly
• Ongoing training and professional development
• Career advancement opportunities
• Stable, full-time employment with a growing organization
• A supportive, team-oriented culture built on respect, accountability, and continuous improvement

Our values guide everything we do.

Integrity – We do the right thing, take ownership, and honor our commitments.

Driven – We take initiative, solve problems, and strive for continuous improvement.

Team First – We support one another and work together to deliver exceptional results.

Coachable – We embrace feedback, keep learning, and pursue growth every day.

Humble & Confident – We lead with professionalism, respect, and a willingness to improve.

If you re passionate about agriculture, enjoy helping customers solve problems, and want to build a rewarding career with a company that values integrity, teamwork, and continuous improvement, we d love to hear from you.

Apply today and help keep agriculture moving.