Temporary Visitor Information Desk Attendant

Overview

Thank you for considering employment with the City and Borough of Sitka. The following information is provided to give potential applicants awareness regarding the job. If a range of pay is advertised, starting pay dependent on experience and qualifications aligned with job requirements.

• Positively, energetically, and independently welcome visitors and maintain Harrigan Centennial Hall for the upcoming summer season.
• Perform light janitorial and maintenance tasks and provide customer service to citizens, visitors, business and community organizations.
• Operate and maintain basic computer functions and audio-visual equipment as needed.
• Assist with setting up and supporting room configurations for events and ensure attention to detail in facility operations.

• Knowledge of standard equipment and materials used in building maintenance and janitorial duties.
• Familiarity with audiovisual equipment, sound systems, and virtual meeting platforms (desirable).
• Understanding of theater lighting systems (desirable).
• Operational knowledge of policies and procedures for a community multi-purpose facility (desirable).
• Skills in operating a personal computer and Microsoft Office programs (Word, Excel, PowerPoint, Outlook) and various computer meeting platforms.
• Ability to work in close cooperation with various patron groups and implement room features to fit their needs.
• Ability to follow detailed instructions for arranging facility rooms for special events with attention to detail.
• Strong communication skills, both oral and written, in technical and non-technical language.
• Ability to understand and follow oral and written policies, procedures, and instructions.
• Ability to operate or quickly learn to operate customized software applications relevant to assigned tasks.
• Capacity to perform a wide variety of duties accurately and quickly under time-sensitive deadlines and to learn new skills as needed.

• High school diploma or GED; and
• Some work experience performing janitorial, maintenance duties, or customer service; and
• Experience working in a community center or conference facility is desirable; or
• Any equivalent combination of experience, education and training providing the knowledge, skills, and abilities necessary to perform the work.

Sufficient clarity of speech and hearing, or other communication capabilities, with or without reasonable accommodation, to effectively communicate.