Temporary Visitor Information Desk Attendant

Overview

City and Borough of Sitka Harrigan Centennial Hall looking for positive, energetic, and self‑motivated members to welcome visitors and maintain our beautiful building for the upcoming summer season. This position also entails light janitorial and maintenance tasks. Possess great customer service skills to assist and serve our citizens, visitors, business and community organizations and ability to work independently with maintenance, janitorial and staff support duties.

Knowledge of computers and audio‑visual equipment is preferred.

• Standard equipment and materials used in building maintenance and janitorial duties
• Audiovisual equipment, sound systems, and virtual meeting platforms, desirable
• Theater lighting systems, desirable
• Operational policies and procedures of a community multi‑purpose facility, desirable

• Operating a personal computer and Microsoft Office programs such as Word, Excel, Power Point, Outlook, and various computer meeting platforms

• Work in close cooperation with various patron groups and implement room features to fit their needs
• Follow detailed instructions for the arrangement of facility rooms for special events with a close attention to detail
• Communicate well with others, both orally and in writing, using both technical and non‑technical language
• Understand and follow oral and written policies, procedures, and instructions
• Operate or quickly learn to operate customized software applications appropriate to assigned tasks
• Perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time‑sensitive deadlines
• Quickly learn and put to use new skills and knowledge as needed

• High school diploma or a GED; and
• Some work experience performing janitorial, maintenance duties, or customer service; and
• Experience working in a community center or conference facility, desired; or
• Any equivalent combination of experience, education and training which provides the knowledge, skills, and abilities necessary to perform the work.
• Sufficient clarity of speech and hearing or other communication capabilities, with or without reasonable accommodation, permits the employee to communicate effectively.