SAI - Park Operations Supervisor

Description: Sheet’ká Rainforest Park is an immersive outdoor destination celebrating the natural beauty, cultural heritage, and living traditions of Southeast Alaska. We inspire connection to our land, ocean, and people through meaningful experiences delivered with exceptional care and hospitality.

We are currently seeking a Park Operations Supervisor. This is a seasonal/temporary full‑time position that will work through 10/31/2026. The Park Operations Supervisor is responsible for ensuring the park facilities, guest experiences, and food service operations run smoothly, safely, and efficiently. The ideal candidate is an organized leader who is equally comfortable solving operational challenges, building and maintaining park infrastructure, and stepping in wherever needed to support visitors and team members.

• Ensure smooth daily operations of Sheet’ká Salmon Tales and Sheet’ká Rainforest Park (excluding Treetop Adventures).
  Ensure a safe, welcoming, and high‑quality experience for all guests.
  Support seasonal staff and help ensure compliance of company policies, operational procedures, and safety standards.
  Create weekly team schedule to meet operational demands within resource limits.
  Address operational issues, guest concerns, and staffing needs as they arise.
• Perform and oversee maintenance, repair, and upkeep of structures, equipment, vehicles, trails, signage, and visitor facilities. Conduct routine inspections and preventative maintenance to ensure safe and reliable operations. Build, install, and maintain park infrastructure, exhibits, and other site improvements. Coordinate larger repair and construction projects with contractors and vendors when necessary. Maintain tools, equipment, and maintenance supplies.
• Maintain trails, landscaping, parking areas, gathering spaces, and other public areas. Conduct daily safety inspections and promptly address hazards. Ensure compliance with safety, health, and operational standards. Maintain safety records and support emergency procedures training with staff.
• Oversee operational readiness of the Sheet’ká Salmon Tales food trailer. Assist with food, beverage, and supply inventory including ordering and receiving shipments. Support food preparation, service, and point‑of‑sale operations as needed. Ensure compliance with all food safety, sanitation, and health regulations.
• Purchase operational materials, supplies, and equipment as needed. Represent Sheet’ká Rainforest Park and Sheet’ká Salmon Tales professionally with guests, partners, and community members.
• Support the park’s mission of sharing the cultural heritage, stories, and traditions of Southeast Alaska. Ensure all guest experiences reflect authenticity, respect, and exceptional hospitality.

• Must be able to work for any employer in the United States without work sponsorship.
• Must have ability to work outdoors in varying weather conditions.
• Knowledge of Alaska Indigenous culture, Southeast Alaska, outdoor recreation, and tourism.
• Valid Alaska driver’s license and clean driving record.
• Ability to manage multiple priorities and complete projects according to urgency and required timelines.
• Organizational, communication, and problem‑solving skills.
• Must have Food Protection Manager Certification or ability to obtain within 30 days of hire.
• 3+ years of combined experience in operations, hospitality, tourism, facilities management, construction, maintenance, or related fields.
• Experience with general maintenance, construction, or mechanical systems.
• Understanding of current site operations and previous experience at Sheet’ká Rainforest Park preferred.
• Previous leadership experience preferred.
• Experience with inventory management, purchasing, and vendor coordination preferred.

• Participate in training, staff meetings, and professional development.
• Maintain a professional and clean appearance.
• Wear company‑approved uniform as required.
• Work weekends, evenings, and holidays as needed.

SAI is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or protected veteran status. U.S. Citizenship is required for most positions. For further information on our equal opportunity protections as part of the employment process: http://(Use the "Apply for this Job" box below).

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