Customer Service Manager

Master of the Night:
Customer Service Manager

Are you a night owl who thrives when the world is quiet, but the business is buzzing? Do you have the "North American flair" for customer excellence and a knack for solving puzzles on the fly?

We are seeking a Night Customer Service Manager for a stable, long-term role. This isn’t just a job; it’s a career-defining position for someone who excels in fast-paced environments and prefers the 7 AM finish line.

• Shift End: Promptly at 5:00 AM
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• Commitment: Long-term position

You’ll be the voice and the brain of our nighttime operations. This role is high-energy and high-impact:

• Problem Solving: Rapidly addressing issues as they arise—no two nights are the same.
• Communication: Managing an extensive volume of professional emails and phone calls.
• Tech Literacy: Light computer work (CRM navigation, data entry, and multi-tasking across tabs).

• Native English Speaker: Exceptional verbal and written communication is a must.
• Expat Friendly: We highly encourage US and Canadian expats to apply!
• Reliable: You’re the anchor of the night shift; we need someone we can count on.
• Cool Under Pressure: You handle fast-paced workflows with a smile and a solution.

If you’re looking for a workplace that values your North American work ethic and offers the stability of a long-term contract, we want to hear from you.

Apply now by sending your resume and a brief intro about why you’re the perfect fit for our 7 AM finish.