Customer Service Representative

Shoreside Petroleum Inc. is a Government Contractor and an Equal Opportunity Employer and abides by the requirements of 41 CFR 60‑1.4(a), 60‑300.5(a) and 60‑741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, gender identity, sexual orientation, or national origin.

Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment qualified individuals without regard to race, color, religion, sex, national origin, protected veteran status or disability. As a Government Contractor and an Equal Opportunity Employer we are subject to certain federal record‑keeping/reporting requirements. In order to comply, we will request information from you regarding ethnicity, race, veteran status, and disability status.

Agreeing or refusing to provide this information is completely voluntary, will not adversely impact your possible employment, and will only be considered as a part of your application upon your request in compliance with our affirmative action plan. Shoreside Petroleum Inc. participates in e‑verify. E‑Verify
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Job Title:

Customer Service Representative International Essential One

Contact:
Ida Medel

Date Posted: 05/02/2024

Date Closed: 02/28/2026

Location:

International Essential One, 724 W. International Anchorage, Alaska

Minimum Salary: $15.00 per hour

Maximum Salary: DOE

Type of Job:
Full Time

Hours per Week: 40

Benefits:
None

Anticipated Job Duration:
Over 150 days

POSITION SUMMARY

Responsible for ensuring gas station is fully stocked, well‑maintained, and in full working order while providing excellent customer service.

ESSENTIAL JOB FUNCTIONS:

A. JOB DUTIES

• Customer service:
  Provides excellent customer service to internal and external customers. Assures procedures operate within the framework of organizational goals and objectives. Sells tobacco and other convenience store products.
• Operations:
  Responsible for complete station operations in the absence of the Station Manager. Assist with the training and development of all new hires.
• Cash management:
  Must have previous experience handling money and using a computerized cash register and credit card machine. Must be able to balance cash drawer at end of shift.
• Performs other related duties as required:
  Performs a variety of general duties, dispensing of propane, ordering, restocking products, cleaning and maintaining the facility, and other routine functions.

B. IDENTIFIED COMPETENCIES

• Team Player
• Stays flexible and adaptable
• Learns a lot quickly and gets it right
• Must have basic knowledge in computer information systems
• Results oriented
• Problem‑solving and critical and creative thinking
• Communicates appropriately

C. CORE VALUES

• Respectful
• Responsible
• Dependable
• Cooperative

D. ESSENTIAL

JOB QUALIFICATIONS:

Education
:
High School diploma or GED is required.

Experience
:
Must have a minimum of one year work experience. Retail and/or gas station experience is preferred. Must have previous money handling, credit card and cash register experience. Must have general knowledge of accounting procedures.

Licensure/Certification
:
Must be able to acquire propane certificate within 30 days of hire.

Other Qualifications
:
Must be able to work cooperatively with others. Must possess the ability to make decisions according to pre‑defined guidelines. Must possess a desire to perform at a high level but doing more than required.

Attendance
:
Regular attendance is a requirement of this position.

English Language
:
Must be able to read, write, and speak English.