Ops Family Support Worker

OPS FAMILY SUPPORT WORKER

Position Number:  | Pay Plan:
Temp | Salary: $15.75 per hour | Posting Closing Date: 07/15/2026

• Part‑time position, 25–29 hours per week.
• Complete time sheet and EAR entry within the required time frame.
• Be subject to emergency duty in the event of a natural disaster.
• Complete all mandatory or assigned trainings within the required time frame.
• Counsel women in the WIC clinic.
• Receive a caseload of WIC clients and make routine periodic contacts with all assigned clients.
• Give basic breastfeeding information and support to new mothers, including benefits of breastfeeding, overcoming common barriers, and handling common concerns.
• Be available outside usual 8‑5 working hours to new mothers who are having breastfeeding problems.
• Respect each client by keeping her information strictly confidential.
• Keep accurate records of all contacts made with WIC clients.
• Work in outlying clinics as assigned.
• Refer mothers, according to clinic‑established protocols, to a WIC nutritionist or breastfeeding coordinator, lactation consultant, the mother’s physician or nurse, public health programs in the community, or social service agencies.
• Attend and assist with breastfeeding classes and breastfeeding support groups as assigned.
• Participate in monthly staff meetings, in‑service trainings, other staff development activities, and breastfeeding conferences/workshops as appropriate.
• Accurately complete all forms such as leave & attendance records within required deadlines 90% of the time.
• Read assigned books and materials on breastfeeding provided by the supervisor.
• Assist WIC staff in promoting breastfeeding peer counseling through special projects and duties as assigned.
• Other duties assigned by the supervisor.

• Work approximately 25–29 hours per week.
• Knowledge of Microsoft Applications.
• Knowledge of State of Florida Personnel Rules and applicable Florida Statutes.
• Ability to communicate effectively, both in writing and orally.
• Ability to prepare accurate reports promptly.
• Ability to work collaboratively within a team environment.
• Skilled at data entry.
• Skilled at prioritizing and organizing a heavy workload.
• Detail‑oriented.
• Skilled at delivering exceptional customer service.
• Ability to lift up to 25 lbs.

Minimum

• Must have exclusively breastfed a baby for at least 6 months in the last 5 years.
• Must be willing to travel within Clay County.
• Must be willing to be on‑call at night or weekends (up to 9 p.m. at night and weekends 9 a.m.–9 p.m.).
• Must be able to lift and carry a minimum of 25 lbs over uneven ground unassisted.
• Must have a valid state driver’s license.

Preferred

• Participant on the WIC program.
• Should not have one or more of the following credentials:
  Registered Nurse (RN), Registered Dietitian (RD), Licensed Dietitian/Nutritionist (LD/N), or International Board Certified Lactation Consultant (IBCLC).

Clay County Health Department, 1845 Town Center Blvd, Building 400, Fleming Island, FL 32003.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. All applicants are required to complete a background check and, for safety‑sensitive positions, a drug test. The successful candidate will complete Form I‑9 and may be required to perform emergency duty beyond normal hours.

Applicants who are male and born on or after October 1, 1962, must be registered with the Selective Services System or have a Letter of Registration Exemption. Applicants requiring a reasonable accommodation must notify the hiring authority in advance. The State of Florida supports a drug‑free workplace and will conduct drug testing in accordance with the Drug‑Free Workplace Act.