Front Desk Agent

Front Operations Front Desk Agent

$19.00 / hour

Girdwood

Do you thrive in a fast-paced environment? Are you passionate about providing top-notch guest experiences?

If you take pride in your craft and want to be part of a team that values quality and hard work, then Alyeska Resort is the place for you!

We're looking for

Front Desk Agent professionals

to join usin

Girdwood, Alaska

.

As a

Front Desk Agent

,you'll play an essential role in creating a great first-impression and delivering a high-quality experience to our guests. Your responsibilities will include:

• Complete guest registration and check out processes.
• Ensure guest satisfaction by respond guest inquiries with accurate information and a positive attitude.
• Provide constant and consistent communications with guest services and the Front Office Manager.
• Maintain familiarity of operations of Bell Desk, Front Desk, Night Audit, Recreation and Reservations including hotel computer system.
• Develop a strong knowledge of Resort activities, Girdwood Valley activities, and other potential points of interest to guests.

• Staring Wage:
  From $19 per hour
• Employee Housing for a small fee live and play where you work
• Flexible work schedules - year-round & seasonal positions available
• Paid time off & holidays
• Free Mountain Pass for employees and qualified dependents
• Employee discounts on resort lodging, dining, and spa services
• Medical, Dental, and Vision Insurance
• 401(k)

• Ability to communicate with guests of all ages, along with all levels of colleagues and leadership.
• Computer literacy is required.
• Previous front desk experience preferred.

• Be on your feet for long shifts, including nights, weekends, and holidays.
• Work in a fast-paced, high-energy front desk environment.
• Adapt to seasonal changes and special events, including large groups and tours.
• Operating within a dynamic, fast-paced guest-centric setting, you will maintain a high level of interaction with staff, guests, and stakeholders.

Alyeska Resort is a world-class destination nestled in the mountains of

Girdwood, Alaska

, just 45 minutes south of Anchorage. With a 300+ room hotel, a Nordic Spa, and a renowned ski area, we offer an exciting and dynamic work environment where employees can

work hard, play hard, and Live the Adventure!

Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace.

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