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Technical Support

Senior Customer Onboarding & Success Lead

Job in Sitka, Sitka Borough, Alaska, 99835, USA
Listing for: Magnet Forensics
Full Time position
Listed on 2026-05-31
Job specializations:
  • IT/Tech
    Technical Support
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology firm is seeking a Senior Customer Delivery Specialist in Alaska. This role involves leading customer onboarding, resolving technical issues, and acting as a trusted advisor. Candidates should have 3-6 years in a customer-facing role and a B.S. in Computer Science. Benefits include competitive compensation and generous time off policies. This position requires 25% travel and is based on the West Coast of the U.S.
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Position Requirements
10+ Years work experience
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