Area Manager, Management Operations Manager

Area Manager – Multi‑Shop Operations

Location:
Alaska ($20,000 Relocation Bonus)

• Relocation Support: $20,000 bonus to make your move seamless.
• People-First Culture: Lead and develop passionate teams in an environment built on Integrity, Empathy, Excellence, Attentiveness, and Dependability.
• Growth & Impact: Shape the future of multiple shops across Alaska, driving both operational excellence and community engagement.
• Professional Development: Access leadership coaching, Simard University training, and clear career pathways.
• Comprehensive Benefits: Medical, dental, vision, retirement match, life insurance, generous PTO, and more.

• Lead Multi-Shop Operations
  • Own P&L health by forecasting, monitoring, and taking action to hit targets.
  • Standardize SOPs (safety, quality, Waybook) to ensure consistent, audit‑ready performance.
• Elevate Teams & Talent
  • Coach Location Managers with weekly one‑on‑ones and clear development plans.
  • Foster a culture of accountability and support. Your shops will have industry‑leading retention.
• Champion Customer Experience
  • Maintain ≥4.8 Google rating and grow each store's customer database by 5%+.
  • Embed "go the extra mile" practices so every client feels valued.
• Drive Community & Brand
  • Build local partnerships and represent Simard as a servant‑leader in your markets.
  • Implement marketing and outreach initiatives that resonate with Alaskan communities.

• Technical Expertise: 5+ years of hands‑on, comprehensive auto‑repair management—ASE certifications preferred.
• Multi-Shop Operator: Proven success overseeing 3–7 locations independently.
• People-Focused Leader: Energetic coach who elevates direct reports and their teams.
• Self-Starter: Identifies opportunities, executes solutions, and holds yourself and others accountable.
• Data-Driven: Comfortable with financials, KPIs, and scorecards to drive continuous improvement.
• Community Builder: Passion for Alaska's communities and committed to local engagement.
• Computer Literate: Strong competence in using computers and technology.