Service Deli Clerk — Sea Mart Quality Foods; Swing

Who We Are

Sea Mart Quality Foods is more than a supermarket; we are a Sitka landmark. Located on an island community with only 14 miles of road, we serve as the primary gateway for our neighbors' daily needs. As a 24-hour independently owned and operated store, we embrace the "Spirit of Alaska" through a deep commitment to our community and a "first-and-last" touchpoint hospitality model.

Our history is rooted in resilience, navigating the complexities of island logistics where every product represents a journey by barge. We pride ourselves on being the stabilizing force that keeps Sitka stocked, secure, and welcomed.

• The Service Ambassador: You are the face of our hot-service and cold-case offerings, providing the energy and speed that our neighbors rely on for their daily meals and Food Court visits.
• The Precision Technician: You are a guardian of quality and accuracy, mastering the technical operation of department check stands and labeling systems while ensuring every guest feels welcomed.
• The Sanitation Guardian: You champion a "clean-as-you-go" environment, ensuring that food safety, cold-chain integrity, and dining area cleanliness are the foundational baseline of your shift.

• Master Service & POS: Provide proactive hospitality at the Deli counters and Food Court; operate the department POS to process guest transactions accurately and efficiently.
• Foundational Merchandising: Execute daily stocking of self-service cold cases and hot service units, ensuring all "Grab & Go" items are visually appealing and fully stocked.
• Strict Rotation & FIFO: Perform rigorous rotation of fresh products, meticulously culling any items past their peak freshness to guarantee "Gold Standard" quality.
• Sanitation Excellence: Maintain a sterile environment by adhering to rigorous "clean-as-you-go" protocols for all food-contact surfaces and guest dining areas.
• Practice Wayfinding: Provide legendary hospitality by walking guests to products and acting as a local guide for our prepared food selections.

Internal promotions to these levels are based on operational need and labor budgeting. Candidates with prior comparable experience may be identified for these tracks.

• Specialist (Level
  2):
  Hazardous Equipment Mastery. Operates commercial deli slicers and industrial scales for professional meat and cheese service. Manages the intake of department freight and verifies invoice accuracy.
• Lead (Level
  3):
  Operational Bridge. A senior expert providing technical leadership to both Deli and Bakery teams. Ensures specialized orders are executed with zero-variance accuracy and serves as the primary assistant to the Shift Supervisors and the Service Deli and Bakery Manager.

• Experience: None required; we are a "Teaching Store" and will train the right attitude.
• Age Requirement: 18+ Years Old (Required for environmental safety in the Deli department where hazardous equipment is used).
• Certifications: Ability to obtain a valid Alaska Food Workers Card within 30 days of employment.

• Dynamic Mobility: Ability to stand for a 4–8 hour shift, lift up to 30 lbs, and navigate between the kitchen, sales floor, and public food court.
• Heat & Chemical Exposure: Ability to work safely near hot service cases (140°F+) and handle food-grade sanitizers in a high-moisture environment.
• Manual Dexterity & Precision: Hand-eye coordination for precision tasks such as weighing items, packaging, and high-volume POS operation.
• Sensory Awareness: Ability to visually distinguish quality markers (color/texture) and hear equipment safety alarms or overhead pages.

• Pay Range: $17.00 - $20.00 hourly. Starting rates vary by level, experience, and current operational needs.
• Overtime: This is an hourly position subject to Alaska's 8-hour daily overtime laws.

Sea Mart Quality Foods is an equal opportunity employer. This job description provides a high-level overview of the Service Deli Clerk roles and is not an exhaustive list of all duties or responsibilities.