Protective Services Specialist Sitka; PCN

Open Position:
Protective Service Specialist I / II / III – Sitka, Alaska

THE RECRUITMENT PERIOD FOR THIS VACANCY HAS BEEN EXTENDED

• Investigate reports of child abuse and/or neglect.
• Prepare intervention plans, solicit family cooperation, and gather information about family dynamics.
• Develop plans to ensure child safety while assisting parents in addressing protective factors.
• Place children with relatives or licensed foster homes when applicable.
• Provide ongoing and/or in-home services to families.
• Write and submit reports to Court.
• Work closely with Tribal/Community Partners.
• Maintain frequent face‑to‑face and telephonic contact with parents and caregivers.
• Make referrals to other service providers and agencies.

The Office of Children's Services mission is to ensure the safety, permanency and well‑being of children by strengthening families, engaging communities, and partnering with Tribes. We are dedicated to a diverse and inclusive workforce where safety and wellbeing are paramount. Every employee contributes to a culture where all are valued, treated equitably, and treated respectfully.

Full‑time benefits include insurance, retirement, paid leave, and twelve paid holidays per year. The first twelve months are probationary and include formal virtual training, on‑the‑job training, and optional part‑time telework (when eligible). For more information, see the benefits tab on this posting.

This region‑wide position covers Family Services and Initial Investigations across remote Southeast Alaska locations. Travel to Juneau, Ketchikan, Petersburg, Sitka, and Craig (and occasional small aircraft or overnight stays) is required as needed. Overtime and on‑call work are expectations, and the workplace is critical to community impact.

• Stress Tolerance – calm and effective handling of high‑stress situations.
• Self‑Management – goal orientation, initiative, minimal supervision, and commitment.
• Decision Making – sound, informed, and objective decisions with a clear impact.
• Advocacy – presenting client interests in all matters.
• Teamwork – fostering cooperation, pride, trust, and group identity.

• Analytical Thinking/Problem Solving – logical, systematic approach.
• Customer Service – assess needs, provide assistance, resolve problems.
• Integrity/Honesty – high ethical standards and trustworthiness.
• Interpersonal Skills – empathy, courtesy, effective relationships.
• Oral Communication – clear presentations and listening.
• Writing – correct grammar, concise communication, suitable for audience.
• Technical Credibility – apply principles related to specialized expertise.

Competencies are typically gained through training, education, or experience in social/behavioral sciences, health sciences, guidance and counseling, child or family services, licensing, probation services, or related counseling roles.

Apply exclusively through Workplace Alaska. Minimum requirements and competencies must be documented in the application. References (minimum of three) are required, including at least one current or former supervisor.

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation, auxiliary aides or services, or alternative communication formats should contact 1‑800‑587‑4095 (Juneau) or TTY:
Alaska Relay 711.