Credit and Collections Specialist

Corporate Skokie, 7400 Linder Ave, Skokie, Illinois, United States of America

Posted Tuesday, October 28, 2025 at 4:00 AM

The Accounts Receivable Collections Specialist is responsible for working with an assigned portfolio of business-to-business credit term accounts. This role is the point of contact for customers within this portfolio.

• Manage assigned customer accounts to ensure they are maintaining established credit privileges
• Perform audits and reconciliations, while resolving account issues
• Collaborate with Customer, Sales, and internal operations, ensuring resolution of customer issues in a professional, respectful, and timely manner
• Process and review account adjustments, small balance write offs, credit memos and refunds for assigned customer accounts
• Resolve discrepancies which may result from short payments, product returns, pricing, or co-op, etc.
• Work effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems
• Exhibit and adhere to the established Visual Comfort Company Values.
• Must demonstrate commitment, dependability, punctuality, and adherence to agreed-upon schedule
• Be fully present in the workplace to effectively collaborate and communicate amongst co-workers and teams

• Associate’s degree with specialization in Accounting, Finance, or Business
• Two years of previous experience in Credit and Collections, or Accounts Receivables
• Must be able to read, write, and speak English.
• Strong aptitude for and proficiency navigating systems and programs including Microsoft Word, Excel, and Outlook.
• Exceptional organizational and time management skills, with a strong attention to detail
• Ability to prioritize and handle multiple tasks and changing priorities
• Must demonstrate maturity in judgement, commitment, dependability, punctuality
• Ability to achieve results both independently and through others by fostering a spirit of teamwork and cooperation
• Demonstrate exceptional communication across all contact channels, including email, chat and phone
• Equivalent combinations of education and experience will be considered for this role

• Competitive compensation
• Competitive Medical, Dental and Vision Benefits
• Company provided Life Insurance and Short-Term Disability
• 401(k) Employer Match
• Generous Vacation and Paid Time Off Programs
• Closed on all major holidays
• Team Member discounts on Visual Comfort Products

Compensation Range: $24.00/hr - $26.00/hr

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Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, gender identity, or expression, genetic information, or any other legally protected status.

Corporate Skokie, 7400 Linder Ave, Skokie, Illinois, United States of America