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Strategic Workforce Optimizer: Call Center Scheduling

Job in Skokie, Cook County, Illinois, 60077, USA
Listing for: Edward Elmhurst Health
Full Time position
Listed on 2026-01-12
Job specializations:
  • Business
    Data Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A healthcare organization in Skokie, IL is seeking a Workforce Optimization Analyst to enhance call center efficiency. This role involves forecasting call volumes, creating staffing models, and providing analytical insights. Candidates should possess experience in workforce management and call center operations, alongside strong analytical and communication skills. The position offers full-time hours and includes a range of employee benefits designed to promote professional growth and well-being.
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